Windows 10: MS Solitaire Collection & System Restore

MS SolCol starts to load then just disappears. After much fuss with various techniques we did a System Restore 1st to a week back (nogo) then to 2 weeks back and still got the same symptoms.

1. What exactly does SysRestore do if not restore your system setting to selected date? It certainly didn't help in anyway with our situation.

2. Could the MS Solitaire Collection issue be an account problem (Xbox or MS acct) and will follow the user no matter what computer he uses?

Any ideas to try would be appreciated. System Restore is very disappointing for another reason. Their IE11 stopped displaying PDF files when clicked on which should have restored as well since the IE setting is in the HKEY_USERS hive and I assume Registry is part of what gets restored. I've rarely seen SysRestore actually work on any PC. Oh it does something for 25-40 minutes but the problems are almost always still there when it is done. Thanks..

:)

 

MS Solitaire Collection for Windows 10

 

MS Solitaire Collection for Windows 10

MS Solitaire Collection doesn't load. Had the icon on the original system but when you clicked on it, I got a MS flash page then nada. So, uninstalled. Went to MS Solitaire Collection page- clicked on the "get the APP" and got another quick flash page
then also nada. Have same Collection on my Surface 3 Pro w/ Win 8.1 and no problems. Any ideas or suggestions? Thanks in advance.

 

Microsoft Solitaire Collection will not work properly - error code 101_107_1

ThofikhAhamad,

For the last 4 days I have been having the same problem as stated by Linda and keep getting error code 101_107_1 when the game tries to log in to Xbox Live. I took the steps you suggested with no improvement.

I also checked:

• I am signed into xbox.com
• I checked my firewall settings to make sure that xbox.com can both send and receive through the firewall.
• MS Solitaire Collection used to show up in my programs list but is no longer listed there.
• The MS Solitaire icon on my desktop has disappeared.
• When I check MS Store games, it shows it is already installed.
• When I check on "play" in the MS Store, MS Solitaire Collection launches but will not log in and I get the error code.
• I can play the off-line MS Solitaire Collection games, just not the Daily Challenge.
• I downloaded MS Minesweeper and it launches and signs into Xbox Live OK. So, I'm thinking something with the Solitaire Collection program or settings is corrupted.
• I have not been able to find a way to remove/re-install Solitaire Collection.
• I have not been able to find anything about how to repair Solitaire Collection.

I am running Windows 10 and the latest updates are all installed.

Any suggestions on what I can do to fix this?