Windows 10: MS Store App Stuck in Download Queue

The MS Store app on my Dell laptop on v2004 is continually stuck in the download queue. It updates, Store closes then reappears but with the same download still present. I've run wsrest and reset the Store app to no avail and run the Windows Apps troubleshooter.



:)

 

App in queue in Windows Store but not downloading

I have Windows 10. I wanted to download iHeart Radio. I clicked the button. Says it's in queue but isn't downloading. I read a suggestion to use WSRESET. Does that completely reset Widows so that you lose your bookmarks/other apps on the computer?
I upgraded from 8.1 and the store worked fine with it.

 

Download Queue

When I try to download an app from the store it puts it in a download queue and it says it's downloading, but it's not! Just sits there for days, any ideas?

 

Windows Store App stuck downloading but when refreshed changes amount downloaded.

Hi,

One possible reason why your download is stuck may be due to a corrupted file. We suggest that you try the following steps below:

Method 1: Sign out/sign in

• Open the Windows Store app.
• Click on the account logo in the upper-right corner of the app, then click on your account name.
• Click on you account name in the new box, then click Sign out.
• Click on the icon in the upper-right corner again, then click Sign in and choose your account name again.

Method 2: Reset Windows Store cache

• Click Start, then type wsreset and select wsreset.
• When the Store app opens, see if your downloads are working.

Let us know if you will need further assistance.