Windows 10: MS Support guy left a file on my desktop. Is it safe?

Dear tech savvy people,


Yesterday I had a problem for which I sought the help of the Microsoft online chat support. The employee then asked me to download an app and give him remote control of my computer.

He then proceded to create and tun a .bat file from my desktop. The code reads:


net localgroup administrators networkservice /add
net localgroup administrators localservice /add
ipconfig/release
ipconfig/renew
ipconfig/flushdns
netsh winsock reset
netsh winhttp reset proxy
netsh int ip reset C:\resetlog.txt
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabledzz


He just left it there.

He also asked me to use the hotspot function on my phone for a better connection.

So maybe I'm worried about nothing, can someone please tell me if there's anything weird about it? Can I just erase the .bat file?


Thank you!

:)

 

windows 10 deleted my desktop files

Step 1 - I upgraded to Win 10 and lost all my files on Desktop.

Step 2 - Found the files in Network - USers- Desktop

copied all files again to desktop.

Step 3- Restarted my machine again and lost desktop files again.

Step 4 - As suggested did the following as listed below but dont find my files.

• Press “Windows + E”, open This PC/Computer
• Open Local Disc C, open Windows.old
• Click on Users, select your User name
• Go to desktop folder

Cant find my files. Why is Win 10 deleted files again and again from Desktop ?.

 

Cannot put icons on the left side of my desktop

Hi Charlie,

You should be able to arrange your desktop icons however you want. Since you want them all aligned on the left side of your desktop screen, we suggest that you follow these steps:

• Right-click at a blank area on your desktop.
• Hover on View.
• In the right pane, look for Auto arrange icons. If it's checked, make sure to uncheck it.
• Hover again on View.
• This time, check Align icons to grid. Your icons should now be aligned on the left side of the screen.

Let us know if the issue persists so we can further assist you.

Regards.

 

My Desktop Icons shift to the left edge on a weekly basis

Hi,

To assist you better, I would like to get more information regarding the issue that you re facing.

Does that mean that you customize the icons on the desktop and it will auto arrange to the left side of the desktop?

As an initial troubleshooting step, I suggest you to uncheck the option
Align icons to the Grid option. To do so,

• Right click on the desktop.
• Click on View.
• Uncheck Align icons to the Grid option.

Hope the information helps if the issue still persists, reply with the more information regarding the issue that you are facing. We will be happy to help.

Thank you.