Windows 10: MS Team camera freezes

Every time I use teams, my camera works for a bit, then freezes. I have a laptop Microsoft Surface which is only a month old. How can I get the camera to stop freezing?

:)

 

camera in microsoft teams

Hello kathiNDSS,

My Name is Paul one of the Community Expert and a Windows/Teams User like you. First lets try to make sure that the MS TEAMS Camera is enabled by going to the Settings.

* Click your Profile Picture on the Upper Right corner of the Screen and got to Settings.

* Click DEVICES and below you will going to see the drop down for your Camera.

* Try to make sure that the camera's Permission is also Enabled by clicking the Permissions under settings as well.

Please get back to me if the above steps did not work so I can try to get back to you as soon as I can.

Regards,

 

New Teams

Hi,

With regard to your concern, you can add a new team on Cortana by following the steps below:

• Click Cortana or the circle icon.
• Click the Notebook icon, scroll down and click Sports.
• Click Add a team and start typing the name of a team.
• Select the results.

Note: If the the team does not show up in the list you cannot add it to the Notebook. We suggest that you send a feedback using Windows Feedback hub so we can take note of this feature for future updates.

Your reply is most important for us to ensure we assist you accordingly.

 

Camera not working with Microsoft Teams

Hi

I'm trying to get my camera to work with Microsoft Teams without success. I've checked my laptop's privacy settings and allowed apps to access my camera. Under the 'Choose which Microsoft Store apps can access you camera" however, Microsoft Teams is not
listed. Can someone offer some advice please?

Much appreciated