Windows 10: MS Teams problem with Audio technica headset ANC 500BT!!

Discus and support MS Teams problem with Audio technica headset ANC 500BT!! in Windows 10 Customization to solve the problem; Working well with Google youtube and other android phone. only WIN10 MS teams make PROBLEM to this headphone!!! Working VERY WELL IN ZOOM and google... Discussion in 'Windows 10 Customization' started by Selamat Nauli, Oct 19, 2020.

  1. SELAMAT NAULI
    Selamat Nauli Win User

    MS Teams problem with Audio technica headset ANC 500BT!!


    Working well with Google youtube and other android phone.

    only WIN10 MS teams make PROBLEM to this headphone!!!


    Working VERY WELL IN ZOOM and google meet.

    :)
     
    Selamat Nauli, Oct 19, 2020
    #1
  2. ISTVáN05
    István05 Win User

    Audio Technica / ATH-ANC500BT always switch off with WIN10 under MS Teams & Skype for business

    Hello,

    I bought a headset Audio-Technica - ATH-ANC500BT.

    As a headset it does not work after 2-4 minutes. It is switched off automatically by Windows. I tried to use it for MS Teams and Skype for business.

    As a headphone it is great with everything VLC player, Youtube, Spotify etc.

    I tried to switch off the BT power management but there is no tab on the device's properties. I tried it in the device manager as well.

    The wake up option for BT tools is switced on but no affect.

    It was switched off after some minutes. According to the Audio-Technica this is not a hardware issue but Win 10 settings problem.

    Is there any option to set the headset BT channel always on, or firmware update or any update or any suggestion to solve this issue.

    I got the advice from our IT that I should use it with cable... but this is BT headset and I bought this BT headset due to I need to use it without cable.

    So any help or solution would be appreciated.

    Thanks!
     
    István05, Oct 19, 2020
    #2
  3. ISTVáN05
    István05 Win User
    Audio Technica / ATH-ANC500BT always switch off with WIN10 under MS Teams & Skype for business

    No. The MS does not support this type. You can choose only the supported list if you want to use headset. According to AT the headset is OK, this is not a magic only a simple equipement. No skype and Team support... buy a more expensive different one from
    the MS list.
     
    István05, Oct 19, 2020
    #3
  4. OSKARNOS
    Oskarnos Win User

    MS Teams problem with Audio technica headset ANC 500BT!!

    Audio Technica / ATH-ANC500BT always switch off with WIN10 under MS Teams & Skype for business

    Did your problem solve? I have same device and same problem, want to hear the solution either from microsoft or audio technica.
     
    Oskarnos, Oct 19, 2020
    #4
Thema:

MS Teams problem with Audio technica headset ANC 500BT!!

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