Windows 10: MS TEAMS sound problem

Teams (via Edge) has almost ceased to work, because nothing I say in a meeting is heard by other members of the Team . Last session I had to use hand signals and hold up notes with Yes / No / Ok on them, to participate! I can hear other participants but they cannot hear me. The Manager says she cannot switch off mute at her end, and I cannot find a way to switch it off on mine. She thinks the error is with my PC, but Windows Settings shows all my sound functions (michraphone etc) are active. If I talk to myself my words and their volume are registered as expected. I think there is a simple answer but have not found it so far.

:)

 

Sound problem

Hi,

We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

• Type and select Troubleshooting on the Search bar/Cortana.
• Click Hardware and Sound.
• Select Playing Audio under Sound.
• Follow the steps that will be provided.

If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

Looking forward to your response.

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Sound Quality

One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

May not be a speaker problem.