Windows 10: MSERT can't find virus, protection history still says there is

Discus and support MSERT can't find virus, protection history still says there is in Windows 10 Gaming to solve the problem; I accidentally downloaded Trojan Trojan:Win64/Injector on my laptop. I enabled every single safety setting, ran a full check with Avast, Malwarebytes,... Discussion in 'Windows 10 Gaming' started by TheSlimmelife Official, Apr 29, 2024.

  1. MSERT can't find virus, protection history still says there is


    I accidentally downloaded Trojan Trojan:Win64/Injector on my laptop. I enabled every single safety setting, ran a full check with Avast, Malwarebytes, MSERT and they all say there is no infected/dangerous file, but portection history still says i have incomplete prevensions 3 trojan Severe and 1 Worm:Win32/Vobus.F Severe. I use Windows 10, 64 bit version.

    :)
     
    TheSlimmelife Official, Apr 29, 2024
    #1

  2. MSERT Log Empty

    Why does MSert tell me I have 16 infections but at the end it says no virus found and the log is empty with no listed infections?
     
    Mike Anderson2, Apr 29, 2024
    #2
  3. vicf1 Win User
    Clear Windows Security Center (Defender) Protection History

    Did not work for me. After going through all steps I still have protection history full
     
    vicf1, Apr 29, 2024
    #3
  4. mayhd Win User

    MSERT can't find virus, protection history still says there is

    MSERT reruns keep showing infected files

    Hello!

    I ran MSERT the first time and it showed 7 infected files, but at the end only one was listed as removed (VirTool:Win32/DefenderTamperingRestore).

    I ran the MSERT twice after that (restarted my laptop after every run) and infected files number went up to 11 but it said no virus or spyware was detected. How could the infected file number increase but nothing is removed or quarantined? is there another method to scan for malware? I also turned on the Virus Threat Protection in my account and have a Virus Protection software that never detected the malware prior to the MSERT scan. how can i make sure my system is cleaned from malware?

    thanks!
     
    mayhd, Apr 29, 2024
    #4
Thema:

MSERT can't find virus, protection history still says there is

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