Windows 10: MSI Gaming headset not detected

MSI Titan GT80 SLI
Win10

The headset looks exactly like this. It's not recognized by the OS, plays no sound, neither does the mike work.





MSI Gaming Headset S - Newegg.com

There are no drivers that I can find on the MSI page.

To clarify, other headsets work just fine. Even cheap $10 ones (especially those).

So it's an issue with the driver apparently. It's new and never worked.

:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Bass HD Gaming headset problems

Hi,

There are various possible factors why your headset may not be detected. It can be due outdated drivers or defective headset. To assist you better, kindly answer the following questions:

• Have you made any recent changes before this issue occur?
• Have you tried updating your drivers?
• Have you tried using another headset and check if the issue still persist?
• Have you tried connecting your headset to another device and check if the issue still persist?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you run the troubleshooter for Hardware and Devices. This will identify and diagnose technical issues. Follow the steps below:

• Press Windows key + X on your keyboard and select
  Control Panel.
• On the upper right part of the Control Panel window, type
  Troubleshooting.
• Select Troubleshooting.
• Click View all.
• Click Hardware and Devices and follow the prompt to proceed with the troubleshooter.
• Restart your PC and check if the issue still persist.

Let us know if you need further assistance.

 

Headset Mics not detected

Hi Zach,

This issue may have been caused by an outdated driver.

To assist you better, kindly provide us more details by answering the following questions:

• When did you start encountering the issue?
  
• Have you made any changes to your computer prior to the issue?
  
• Is the headset detected under Device manager?

Meanwhile, to help resolve your concern, we suggest that you run the Hardware and Devices troubleshooter. To do this, follow these steps:

• On the Start menu, type Troubleshooting, and then hit
  Enter.
  
• On the left pane, click View all.
  
• Select and run the Hardware and Devices troubleshooter.

Updating your audio jack driver can help. To update driver in Windows 10, refer to this
article.

Should you need further assistance, feel free to get back to us.