Windows 10: MSI GF63 Thin keeps shutting off randomly with no warning.

Hello! I recently got my MSI on Christmas, 2021 and have been having many problems.It overheats really fast, and keeps shutting off every 1-30 minutes randomly while using. It's updated and I did everything I could do, but I am not sure what else to do since it's just continuously doing this.Please help!

:)

 

HP Notebook shuts down randomly

Hi David,

It is possible that your Notebook shut downs randomly due to corruptions. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Did you get any error messages?
• Are you referring to Internet Explorer or Microsoft Edge?
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you follow that steps in this
article to scan for corruptions and restore corrupted system files. If the issue still persists, we recommend that you perform the instructions to restore Windows corruptions error by clicking on this

link.

Keep us posted if you need further assistance.

 

Camera for MSI GF63 8RC Not Working

Hi,



Thank you for writing to Microsoft Community Forums.



We appreciate the efforts you have taken in trying to resolve this issue. We understand that you are unable to use Webcam on your MSI computer. However, it would be great if you can reply with the details requested below:

• What is the complete error message you receive when you open Camera App?
  
• Do you see any unknown device in Device Manager?
  
• Which build version of Windows is installed on the computer? To check type: winver in the search bar on the Taskbar and hit Enter.
  
• Are you aware of any changes made on the computer?
  

You may want to check the System Control Manager application and try enabling Camera from the application.



However, as you have mentioned that you are unable to find the Camera driver in Device Manager, we would suggest you to check for unknown devices in Device Manager.
To check for unknown devices, you can press Windows key + X, and select
Device Manager.



If you see any unknown device, right click on the device and select
Update Driver.



You can also check for hidden drivers and see if the Camera drivers are hidden. Refer the steps mentioned below:

1. Press Windows key + X, and select
   Device Manager.
   
2. Click on View and select
   Show hidden devices.
   
3. Now, look for Imaging devices, and expand it.
   
4. Right click on the driver and select Update Driver.
   
5. Restart the computer once the driver is updated.
   

For additional information, see
Camera doesn't work in Windows 10.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Laptop randomly shuts down after latest Windows 10 update

Since the latest update of Windows 10 my computer decides to randomly shut down after every couple of minutes. First the screen goes black, then the sounds stops and after quite a while the power also goes down.

Obviously I though of cleaning the fan with a big vacuum, as suggested on My Windows 10 Computer Randomly Shuts Down . However, after doing this, the shutting down goes even quicker. I cannot even properly log-on before the shutdown takes place.

What should be my next step?

Ps. The computer is quited aged (roughly 3 - 4 years). The battery is dead enough such that I always need to have it plugged in an outlet. It might just be "done for" but I'm hoping to revive it for just a little bit more.