Windows 10: MSI laptop is stuck at startup screen when I update from 1809 to 1909

Discus and support MSI laptop is stuck at startup screen when I update from 1809 to 1909 in Windows 10 Installation and Upgrade to solve the problem; Hello, my laptop seems to get stuck on the loading screen after downloading and installing, it's been 12 hours on the loading/startup screen. When I... Discussion in 'Windows 10 Installation and Upgrade' started by MarcoCantere, Apr 3, 2021.

  1. MSI laptop is stuck at startup screen when I update from 1809 to 1909


    Hello, my laptop seems to get stuck on the loading screen after downloading and installing, it's been 12 hours on the loading/startup screen. When I force shut down though and start it again, it says "unloading change".

    :)
     
    MarcoCantere, Apr 3, 2021
    #1
  2. shawna Win User

    Stuck in boot loop after 1809 upgrade on Lenovo Y700 laptop

    Hi all,

    After upgrading to 1809 from 1803 my laptop is stuck in boot loop. The boot sequence is now - Lenovo logo, blank screen, Lenovo logo (different resolution), blank screen, reboot.

    Here's what I tried -

    Windows 10 repair (created now from the new 1809 media tool):
    • System restore - no restore points have been created.
    • Startup Repair - did not work ("couldn't repair your PC"). Log file contains "Failure while setup is in progress".
    • Uninstall updates - unable to uninstall feature update ("we ran into a problem"). Was able to uninstall quality update 3 times but I'm not sure it's doing anything (still not booting).
    • chkdsk /r C: found no bad sectors.
    • sfc /scannow /offbootdir /offwindir found some bad data, but looking at the log it looks like these are just temporary files.
    • bootrec /fixmbr works but bootrec /fixboot prints "Access is denied" (I mounted the EFI partition and ran bcdboot but still got the same error).

    Kyhi’s Rescue Disk:
    • I see my data on the C / system partition, so it doesn't look like the whole disk is corrupted.
    • I tried to enable safe mode by modifying the boot loader with EasyBCD to wait for my input on boot, but when I press F8 and choose safe mode the computer just reboots again.

    Any suggestions on what else I can try before doing a clean install?

    Log files: logs.zip
     
    shawna, Apr 3, 2021
    #2
  3. Laptop with broken screen How much?

    I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

    Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd
     
    Eric_On_Web, Apr 3, 2021
    #3
  4. MSI laptop is stuck at startup screen when I update from 1809 to 1909

    windows update stuck at installation screen and cannot get to desktop

    Hi Sue,

    To understand the issue better, I would like to ask some questions:

    • Is the computer stuck in the Installing updates screen?
    • For how long is the computer stuck in the screen?
    • When was the computer last updated?
    • Is the screen showing any percentage of installation?

    Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
    provided below:

    • Shut down the Computer.
    • Remove all power source (including battery if it is a laptop).
    • Press and hold the power button for 15-20 seconds.
    • Connect the power source and start the computer.
    • After the computer boots to the desktop, suggest you to install all the pending updates.

    Hope this helps. Keep us posted on the status for further assistance.

    Thank you.
     
    Eeshwar Kumar, Apr 3, 2021
    #4
Thema:

MSI laptop is stuck at startup screen when I update from 1809 to 1909

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