Windows 10: msi package cannot be installed

Discus and support msi package cannot be installed in Windows 10 Installation and Upgrade to solve the problem; When I try to install any msi-based program (in my case VirtualBox but also 7zip) I get following error messages: "the system could not open the... Discussion in 'Windows 10 Installation and Upgrade' started by olit2000, Apr 18, 2019.

  1. olit2000 Win User

    msi package cannot be installed


    When I try to install any msi-based program (in my case VirtualBox but also 7zip) I get following error messages: "the system could not open the specified device or file." and then "the installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755." when I hit the "install" button.


    I have captured the most verbose log I could get and posted it here: https://pastebin.com/PZSRQgwy

    It seems that the installer is unable to read the msi file.


    What I have already tried:

    • rebooting
    • re-registering msiexec with msiexec /unreg and msiexec /regserv
    • sfc /scannow
    • this troubleshooter: MicrosoftProgram_Install_and_Uninstall.meta.diagcab
    • give everyone full r/w permission to the msi file and parent folder


    I run win 10 home build 1809 with all available updates

    my av is avast


    I have no clue what could have coused this error because a month ago it did work

    :)
     
    olit2000, Apr 18, 2019
    #1

  2. Windows Installer Error: This installation package cannot be opened.

    Hi AJ,

    Thank you for posting in Community.

    We are glad to provide the assistance required to help you answer your query.

    The above error can occur if the locally cached Windows Installer package (*.msi) file is damaged or corrupted.

    To rectify the above, I suggest that you try the steps mentioned below and check if you are able to install the software successfully.

    • Open the \Windows\Installer folder on your computer's hard disk.
    • Right-click any file with an .msi extension.
    • Click Properties on the shortcut menu. The
      Subject
      box on the Summary tab contains the name of the product that installed the .msi file.
    • Repeat steps 2 and 3 for each .msi file in the \Installer folder, and delete the .msi file for the software that you are trying to install.

    Hope this helps
     
    Vanessa Sohtun, Apr 18, 2019
    #2
  3. sroolrule Win User
    Failed to install MSI package

    Hello,

    Got that error at installation of GrassVally Edius Trail version:

    Failed to install MSI package.

    Installtiob quit on error,who can help solving this problem?

    Can attach full log file but here are some lines from that log file:

    [245C:03BC][2017-05-01T11:22:06]i000: Registry key not found. Key = 'SOFTWARE\Grass Valley\EDIUS\8.00\Installation'

    [245C:03BC][2017-05-01T11:22:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5A6D1DC6-25AE-4CBC-883F-8A5737E438E0}'

    [245C:03BC][2017-05-01T11:22:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B91A1230-C199-421e-8F63-7235731D925E}'

    [245C:03BC][2017-05-01T11:22:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3F77A9DD-DEEB-479F-A3A6-23D3B9F292EA}'

    [245C:03BC][2017-05-01T11:22:06]i101: Detected package: MSI.GVLicenseManager, state: Absent, cached: Complete

    [245C:03BC][2017-05-01T11:22:06]i000: Running detect complete BA function

    [1EA4:14C0][2017-05-01T11:23:10]i323: Registering package dependency provider: {0F76163F-73DE-483F-B86F-9FB85704FC98}, version: 8.3.2.1697, package: MSI.Edius

    [1EA4:14C0][2017-05-01T11:23:10]i301: Applying execute package: MSI.Edius, action: Install, path: C:\ProgramData\Package Cache\{0F76163F-73DE-483F-B86F-9FB85704FC98}v8.3.2.1697\EdiusPackage.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" TELEMETRY="1"'

    [1EA4:14C0][2017-05-01T11:25:45]e000: Error 0x80070643: Failed to install MSI package.

    [1EA4:14C0][2017-05-01T11:25:45]e000: Error 0x80070643: Failed to execute MSI package.

    [245C:03BC][2017-05-01T11:25:45]e000: Error 0x80070643: Failed to configure per-machine MSI package.

    [245C:03BC][2017-05-01T11:25:45]i319: Applied execute package: MSI.Edius, result: 0x80070643, restart: None

    [245C:03BC][2017-05-01T11:25:45]e000: Error 0x80070643: Failed to execute MSI package.

    [1EA4:14C0][2017-05-01T11:25:45]i318: Skipped rollback of package: MSI.Edius, action: Uninstall, already: Absent

    [245C:03BC][2017-05-01T11:25:45]i319: Applied rollback package: MSI.Edius, result: 0x0, restart: None

    thanks,

    Srool...
     
    sroolrule, Apr 18, 2019
    #3
  4. 0pTicaL Win User

    msi package cannot be installed

    "Application Install install package failure!" while installing 13.9

    Running Windows 7 Ultimate x64 and MSI 6970 Lightning.

    I was upgrading from 13.4 after I did a clean uninstall with AMD Catalyst Install Manager.

    Doesn't say what installation failed in the install log. Everything in the log says Success but at the very bottom it says "Application Install: install package failure!" but doesn't say what failed to install.

    I only install video drivers and no CCC.

    The only thing I noticed is AMD Catalyst Install Manager is not listed in my programs list.
     
    0pTicaL, Apr 18, 2019
    #4
Thema:

msi package cannot be installed

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