Windows 10: MsMpEng.exe is still running even though I have other antivirus installed

Antimalware service executable was using up as much as %50 of my cpu so I decided to try installing Malwarebytes. I did that, and when I go to windows security setting it says the Malwarebytes is on and windows defender is disabled, and yet when I boot my computer Antimalware service executable is still running and using large amounts of my cpu. Why is it still running? And is there a way I can turn it off?

:)

 

USB drive will not run exes.

Hi,

Thank you for posting your query in Microsoft Community. I understand the inconvenience caused to you and will help you in solving the issue.

To assist you better, I would like to ask if you have installed any Antivirus in the Laptop.

I suggest you to run the program in compatibility mode by following the steps provided below and check if the issue persist.

• Right click on the “.exe” file of the program and select properties.
• Under Compatibility tab, check the option for “Run in Compatibility mode”.
• Select the Operating System from the drop down list.
• Click on Apply and OK.

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Faulting application name: bad_module_info when trying to run exe installer

Hi,



Thank you for writing to Microsoft Community Forums.



In order to help you with the appropriate troubleshooting steps, please reply with the following details:

• Do you receive any error message when you run the .exe installer?
  
• Which version of Windows is installed on the computer currently? To check type:
  winver in the search bar on the Taskbar and hit Enter.
  

As you have mentioned that you have Kaspersky installed on the computer, it could be that Kaspersky is blocking the installers to run. I suggest you to try disabling Kaspersky and see if that helps. Please follow the steps to disable Kaspersky:

1. Type Kaspersky in the search bar on the
   Taskbar and open it from the search results.
   
2. Now, click on Settings.
   
3. Click on Additional and then click on
   Self-Defense.
   
4. Clear the check box for
   Enable Self-Defense to disable Kaspersky.
   
5. If you receive any prompt, click on Continue.
   
   Note: Disabling Antivirus software may open the computer to threats. Make sure to enable it after performing the troubleshooting.
   

You can also check if the application that you are trying to run is Quarantined by Kaspersky. If the application is Quarantined, restore the application and see if that helps. Please follow the steps mentioned below:

1. Type Kaspersky in the search bar on the
   Taskbar and open it from the search results.
   
2. Click on More tools.
   
3. In the Tools window, click on
   Quarantine.
   
4. Look for the .exe installer that you are trying to run. If you find the installer, right click on it and select
   Restore to restore it to its original location.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Can't run .exe file

Hi Phil,

There are several reasons why you are having issues running .exe files on your Windows 10 laptop. To assist you better, kindly answer the questions below:

• Have you made any changes to your laptop prior to this issue?
• What troubleshooting steps have you done so far?
• What is the error message that you received when running .exe files?

Regards.