Windows 10: MSN Weather App broken

A few days ago I noticed the MSN Weather app stopped working for me. Specifically the forecast/home section is an infinite loading screen, same with favorites. All other sections seem to work. I've tried changing settings, changing permissions, location, and resetting the app entirely. I am at a loss as to what I should try next.

submitted by /u/SMonger18
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:)

 

MSN Weather App live tile keeps stopping

Hi,

Since you already completed the troubleshooting provided and it did not resolve the concern with the live tile of the MSN Weather app not updating, we suggest that you reset the MSN Weather app by following the steps below:

• Press the Windows key + I to open the Settings
  app and then select System from the list of options shown.
  
• Under the System options menu, select the option on the left-hand panel labeled
  Apps & features.
• Under Apps & features, scroll down through the list of apps installed on your computer and locate the
  Weather app.
• Select the Weather app and then click on the link "Advanced options".
• Once you have the "Advanced options" menu open, click on the button labeled "Reset".
• Once you click on the "Reset" button another prompt will show up notifying you if you would like to complete the reset. Just click on the "Reset" button to complete the process.

Once you complete the steps provided, we suggest that you restart the computer first before you proceed to set up the MSN Weather app again and also verify if the live tile will update properly or not. If the steps still do not resolve your concern we suggest
that you follow the steps on this
link to provide feedback from within the app and provide as much detail as you can to resolve the concern. Refer to the section in the article labeled "Send ideas for improving the app" for the steps to submit your feedback.

Feel free to reach out to us for further concerns.

 

App Update Issue (MSN Weather)

I checked this file on another pc where the MSN Weather app works OK.

Strangely enough, there is no file called configuration_3.0.4.366.sqlite nor configuration_3.0.2.258.sqlite.

The only stuff in this folder is:

• a folder Cache
• a file SRPData.xml
• a file telemetry.storage

so I wonder how your suggestion could solve anything?

 

App Update Issue (MSN Weather)

Hi Kieran,

This time, let's try to focus on the Weather app itself. first troubleshooting step that we can suggest is to reset the Weather app, and see how it goes. Here are the steps:

• Type Apps & features on the Cortana search box. Hit the
  Enter key.
  
• Scroll down and click Weather.
• Select Advanced options.
• Click Reset.
• Restart your PC and see if it will update properly this time.

Another step that we can try is the Windows app troubleshooter. Feel free to check out
this link for more information and download link.

Let us know the outcome.