Windows 10: MSRA and display setting

Hello,

When I provided support to another user using MSRA tool. Th display setting of the remote computer does not revert back to it's normal setting once I have disconnected from the remote computer.
I know that MSRA uses the graphic card of the agent to work.

Anyone?

:)

 

MSRA and display setting

Hello,

When I provided support to another user using MSRA tool. Th display setting of the remote computer does not revert back to it's normal setting once I have disconnected from the remote computer.
I know that MSRA uses the graphic card of the agent to work.

Anyone?

 

Display and sleep settings

Hi,

In order to help you with the issue about the display and sleep settings, kindly answer the following questions:

• Have you tried the troubleshooting steps suggested by MVP Andre Da Costa? If you did, what were the results?
  
• For us to avoid redundancy of the troubleshooting process, what were the other steps you have done to resolve the issue?
  

We look forward to your next post.

Regards.

 

Display settings

Hi Julia,



To reset the settings back to default, follow these steps:

• Go to your desktop, right click and select Display Settings.
• Choose the appropriate settings from the options under Display.

Let us know if the above steps resolved the issue.