Windows 10: MTP USB device issue

Discus and support MTP USB device issue in Windows 10 Ask Insider to solve the problem; I’m trying to upload footage from my GoPro hero 8 but when I plug in the USB to the camera and pc with the camera on nothing happens, I go into my... Discussion in 'Windows 10 Ask Insider' started by /u/mccutch001, Dec 9, 2019.

  1. MTP USB device issue


    I’m trying to upload footage from my GoPro hero 8 but when I plug in the USB to the camera and pc with the camera on nothing happens, I go into my device manager and it shows the GoPro but it shows it as an unknown device so I can’t even do anything with it and I can’t access the videos on there and there’s nowhere to insert a micro sd card anywhere on my pc so I can’t go that route, anyone know how to fix this?

    submitted by /u/mccutch001
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    :)
     
    /u/mccutch001, Dec 9, 2019
    #1

  2. MTP usb device not installed correctly

    Hi Grace Elizabeth Schmidt,

    I'm assuming that you have Windows 7 on your computer.

    This is the easiest method to fix the MTP USB Device:

    Fix MTP USB Device Driver Problem - Option 1


    Fix MTP USB Device Driver Problem - Option 2

    • Go to Device Manager, under Portable Devices, right-click on MTP USB Device, and then click on Update Driver Software to update the MTP USB device driver.
    • Select “Let me pick from a List of device drivers on your computer”. The list will show installed driver software compatible with the device.
    • Select the driver you want to install and then click “Next”. Reconnect your mobile phone to your computer.
    • If neither of the ways above can solve the MTP USB device driver problems, you'' probably need to look for the MTP USB driver on
      Nokia's Support Site.

    I hope this helps!

    David
     
    David Scammell, Dec 9, 2019
    #2
  3. "MTP device driver" failed

    when i plug in my nokia 5800 via usb cable, it's showing "mtp device driver" failed and in device manager, yellow marked.

    and i'm unable to connect to internet using my nokia 5800 usb cable to laptop but when i connect it using bluetooth with my laptop, i have no such error and i can connect to internet withhut problems.

    tohugh both via usb and bluetooth, i can connect to pc suite, but via usb, unable to connect to internet and that mtp device error.

    any solution?
     
    freebird_9924, Dec 9, 2019
    #3
  4. Cole_538 Win User

    MTP USB device issue

    USB (MTP) not working, driver not installing

    I've been trying to connect my Lenovo K3 Note (Android 5.0.2) via USB (MTP). The drivers fail to install with windows update. The error shows as "Microsoft - Other hardware - MTP Device - Error 0x800f0217."

    Things I've done to try and fix the issue (not in order):

    • Installed Windows Media Feature Pack (KB3010081) and (KB3099229). As suggested on this Superuser.com thread.
    • Updated USB drivers
    • Enabled USB debugging mode on the device
    • Used the troubleshooter. Returned "Unknown device doesn't have a driver"
    • Reset the PC
    • Plugged into different USB ports

    I've hit a brick wall. My phone has worked fine over USB before. Any help is greatly appreciated!
     
    Cole_538, Dec 9, 2019
    #4
Thema:

MTP USB device issue

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