Windows 10: Multi-Year Investigation into Intermittent Freezing across Multiple PCs

Discus and support Multi-Year Investigation into Intermittent Freezing across Multiple PCs in Windows 10 Software and Apps to solve the problem; I have an issue where my PC will intermittently freeze. The computer will be working fine, it will hang and the mouse will be unresponsive, then it... Discussion in 'Windows 10 Software and Apps' started by Billy Bonkers, Jan 30, 2022.

  1. BILLY BONKERS
    Billy Bonkers Win User

    Multi-Year Investigation into Intermittent Freezing across Multiple PCs


    I have an issue where my PC will intermittently freeze. The computer will be working fine, it will hang and the mouse will be unresponsive, then it will resume it's regular behavior after about 15 seconds. I can hit the escape button on my keyboard to get the mouse back right away, but I need to do this continuously. The mouse cursor remains the arrow, it doesn't show as if it is processing.There was a time that I thought this was due to my older PC hardware. However I purchased a brand new PC in the last year, and the exact same behavior occurs. There was a time I thought this was due to my C

    :)
     
    Billy Bonkers, Jan 30, 2022
    #1
  2. JOHAN45
    Johan45 Win User

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Jan 30, 2022
    #2
  3. ADITYA_ROY
    Aditya_Roy Win User
    PC freezes multiple times.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as the PC freezes and unfreeze after 5 minutes and this happens multiple times.
    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • What is the make and model of the PC?
    • Are you aware of any recent changes on the PC, prior to this issue?


    Meanwhile, we would suggest you to perform the steps as mentioned in this article:

    Tips to improve PC performance in Windows 10



    Also, please refer this
    safe mode     article and start the PC in safe mode. If the issue persist in safe mode then perform clean boot in safe mode environment,
    put the PC in software clean boot and check if it freezes, refer the article

    How to perform a clean boot in Windows    . A ‘clean boot’ starts Windows with a minimal set of drivers and startup programs.



    If performing a clean boot fixes the issue then, please refer to the section
    How to determine what is causing the problem after you do a clean boot
    to check which program is causing the issue.



    Note: After you finish troubleshooting, follow the section
    Reset the computer to start normally after clean boot troubleshooting
    to reset the computer to start normally.



    We await your response.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jan 30, 2022
    #3
  4. TPRIEST
    tpriest Win User

    Multi-Year Investigation into Intermittent Freezing across Multiple PCs

    Occasional PC freeze

    Sadly I continue to have the same intermittent problem.

    After a spate of further freezes, always soon after morning boot up, last Friday I changed the CMOS battery (needed to remove and replace the graphics card to access the battery). The BIOS reload the last parameter set after the change.

    For a few days no problems.

    Then yesterday a couple of freezes. After 2 or 3 reboots it was fine for the rest of the day.

    This morning:
    Boot up - freeze after 10-15 minutes.
    Reboot - freeze during BIOS after detecting memory before the list of detected drives.
    Reboot - freeze after "loading operating system" message
    Reboot - still OK after a couple of hours.

    Past experience suggests it will be OK for the rest of the day.

    I've run memtest86, OK; Speccy, Crystal Disk Info & Hard Disk Sentinel all report drives OK.

    Any thoughts?
     
    tpriest, Jan 30, 2022
    #4
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Multi-Year Investigation into Intermittent Freezing across Multiple PCs

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