Windows 10: Multiple Audio Problems, need help

After quite some time of not using my headphones i finally pluged them to play Overwatch to come to the realisation that theres no audio, my mic was working just fine but the audio wasnt there.

After a little messing around i found out that only the front audio jack doesnt work, the mic jack works just fine, and the rear ones work too. I said ok i will plug my headphones in the back only to find out it wont work for my mic, same situation just reversed audio but no mic.

Then i just unplugged the mic and i only left the headphones in the rear jack, and in front i plugged a jack that goes into a mixer which has a microphone connected, only to find out that i can hear everything through the mic...like i hear myself without any decalation, but my friends hear the audio from my pc when we playing.

A ton of problems came out of nowhere...any tips/ideas?

Headphones: Hyperx Cloud Alpha

Mic: Behringer B-1

Mixer: Behringer

submitted by /u/Marjoka
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:)

 

Audio Problems

Hi there SimonWildZX, I will be your Independent Advisor for today, I hope we can both resolve your problem.

May I suggest to completely uninstall all Audio drivers listed in the Device manager including the headset. Please make sure to completely remove.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio devices. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

Repeat the steps in all the Audio devices listed.

Then reboot. then test the headset again.

 

Audio Flipping sides problem

Hi,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

Let help you to fix the issue.

To understand the issue better, provide us more information.

• 
  Is the issue is specific to only export stream videos?
  
• 
  Try playing other videos/audio and let us know the status?
  

I appreciate the steps you have performed. Let’s try simple steps and check if this helps. Follow the below steps provided.

Step 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below steps.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on
  Next button.
  
• 
  Click on Advanced on the Audio troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Audio troubleshooter.
  

If the issue still persist, try the below steps.

Step 2.

I suggest you to set the headset as default and check.

• 
  Right click on the on the sound icon on the Windows taskbar.
  
• 
  Click on Sounds and click on Playback
  tab.
  
• 
  Click on the headset and set it as default by clicking on the
  Set default button.
  
• 
  Now click Apply and OK.
  

Hope this helps. Post us with the status we will be glad to help you.

 

multiple audio drivers causing sound problem

Hi Shahriar,

Thanks for posting your query on Microsoft Community.

As per your query, I like to inform you that; uninstall a driver, might lead to device/features not work properly.

I suggest you to try running audio troubleshooter and check if it helps.

Follow the below steps:

• 
  Type Troubleshooting in the Search area on the taskbar and select
  Troubleshooting.
  
• 
  Select Hardware and Sound.
  
• 
  Select Playing Audio under
  Sound and follow the on screen.
  

For more information, refer to the below link:

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.