Windows 10: Multiple Blue Screen Errors and freezes

Discus and support Multiple Blue Screen Errors and freezes in Windows 10 Drivers and Hardware to solve the problem; I've been having a number of issues. Its started with these small freezes my system would have when i would be browsing the internet or watching... Discussion in 'Windows 10 Drivers and Hardware' started by mrchiggs, Jan 27, 2019.

  1. MRCHIGGS
    mrchiggs Win User

    Multiple Blue Screen Errors and freezes


    I've been having a number of issues. Its started with these small freezes my system would have when i would be browsing the internet or watching videos. The freezes would last about 3 seconds or so every once and a while randomly. I also ended up getting some blue screens.

    1st was
    KMODE_EXCEPTION_NOT_HANDLED
    What Failed: mt7612US.sys

    2nd was
    SYSTEM_SERVICE_EXCEPTION
    What Failed: nvlddmkm.sys

    3rd was
    UNEXPECTED_KERNEL_MODE_TRAP
    What Failed: Ntfs.sys

    I felt it may be the BIOS because of the new board. I updated it and then got this blue screen error...

    SYSTEM_THREA_EXCEPTION_NOT_HANDLED
    What Failed: nvlddmkm.sys

    I'm not sure where to really start. Is it a Harware issue or a Windows Driver issue. Should I re-install windows?

    Any nudge in the right direction would be appreciated. Thanks!

    OS Windows 10 64
    CPU: i7 9700K
    Motherboard: ROG MAXIMUS XI HERO
    GPU: RTX 2080 ti fe
    Ram: G.Skill 16 gb ddr4

    :)
     
    mrchiggs, Jan 27, 2019
    #1
  2. MELCHIZEDEK QUI
    Melchizedek Qui Win User

    Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Jan 27, 2019
    #2
  3. AMRITA BHATTACHARJEE
    Amrita Bhattacharjee Win User
    Getting 3 different blue screen errors multiple times a day

    Hi,

    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on Windows 10.

    Before we proceed I would like you to answer the following question:

    • could you please mention the exact error message that you are getting?
    The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Please get back to us with updated status, we will be happy to assist you.
     
    Amrita Bhattacharjee, Jan 27, 2019
    #3
  4. AMRITA BHATTACHARJEE
    Amrita Bhattacharjee Win User

    Multiple Blue Screen Errors and freezes

    Error. Blue Screen

    Hi,

    In addition to the above mentioned solutions by Community members, I would like to add the following:

    Before we proceed I would like you to answer the following question:


    • What is the make and model of your computer?

    • Did you make any changes prior to the issue?
    The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Please get back to us with updated status, we will be happy to assist you.
     
    Amrita Bhattacharjee, Jan 27, 2019
    #4
Thema:

Multiple Blue Screen Errors and freezes

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