Windows 10: Multiple BSODs and can't figure out with dump files where to go next.

Discus and support Multiple BSODs and can't figure out with dump files where to go next. in Windows 10 Software and Apps to solve the problem; https://drive.google.com/file/d/1ZznFibsKuv5HuMdTrci_SqpJY2qdnyF4/view?usp=sharingHello, Attached is all the recent dump files for my BSODs. But on the... Discussion in 'Windows 10 Software and Apps' started by John Gussey, Oct 22, 2024.

  1. Multiple BSODs and can't figure out with dump files where to go next.


    https://drive.google.com/file/d/1ZznFibsKuv5HuMdTrci_SqpJY2qdnyF4/view?usp=sharingHello, Attached is all the recent dump files for my BSODs. But on the daily I get BSOD or just a black screen and a restart. I'm usually pretty tech savy and able to figure this stuff out But i'm lost. It seems like every file is different. I've made sure all my fans and termal are good. I've re did drivers a bunch. I've even reinstalled windows completely. Did the windows memory dignose twice, came back with nothing wrong. I'm just stumped and would love any advice on where to go next. I'm close to going back to

    :)
     
    John Gussey, Oct 22, 2024
    #1

  2. Want to figure out BSOD, but there is no dump file or entry in system log file

    I recently got a Blue Screen of Death on my Windows 10 laptop. I took a photo of the QR code, but it took me to a generic and useless Microsoft web page. My QR code app only keeps a history of the links, not the photos, so I do not remember what the stop code was.

    I want to know why this BSOD occurred and if it might be a hardware or software problem. Here is how I have the crash handling configured:


    Multiple BSODs and can't figure out with dump files where to go next. [​IMG]


    As you can see, the "Write an event to the system log" box is checked, and a dump file named C:\WINDOWS\MEMORY.DMP should be created.

    However, when I looked at the System log in Event Viewer, I didn't see anything that seemed related to the BSOD around the time of the crash. I read that there should be an entry from Source "BugCheck" for a BSOD, so I tried to filter the events with "Event sources"=BugCheck, but nothing was found.

    There is also no file under C:\WINDOWS named MEMORY.DMP.

    Why did Windows 10 not put an entry in the system log for the BSOD, and why didn't it create a dump file? How else might I be able to determine what the bugcheck code was, and what caused it?

    EDIT: Additional information:

    • There is over 300 GB of free disk space on the C drive, so a lack of space is not the reason why the dump file wasn't created.
     
    pacoverflow, Oct 22, 2024
    #2
  3. BSOD Dump files

    Is there some special place/person to send system information and associated dump files? Just setup a new Dell 8930 machine and seeing multiple BSODs during the day. I've captured the system information and a couple mini-dump files.

    Thanks!

    Dale
     
    DaleCannister, Oct 22, 2024
    #3
  4. axe0 Win User

    Multiple BSODs and can't figure out with dump files where to go next.

    BAD_POOL_HEADER BSOD, Dump File attached


    Hi Groggubus,

    Welcome to the 10forums Multiple BSODs and can't figure out with dump files where to go next. :)

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    Multiple BSODs and can't figure out with dump files where to go next. [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please follow this suggestion for the BSOD
    1. Please open BitDefender and go to the modules,
    2. Go to the firewall settings,
    3. Uncheck 'Block port scans in the network',
    4. Reboot your system <-- IMPORTANT
     
Thema:

Multiple BSODs and can't figure out with dump files where to go next.

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