Windows 10: Multiple different BSOD errors commonly related to ntoskrnl.exe

Good day,

I've been using my Dell XPS 8700 for some time now and ever since I've gotten it it randomy blue screens with multiple different errors, as the title implies. When I open up BlueScreenView, the errors seem to be commonly related to ntoskrnl.exe. This happened both in Windows 8 as well as when I updated to Windows 10. If it helps, I've already done a system reset in the past, and the issue remained.

Thank you for any assistance you might be able to provide.

:)

 

BSOD: IRQL_NOT_LESS_OR_EQUAL, SYSTEM_THREAD_NOT_HANDLED

Greetings,

last week i made some hardware changes to my laptop (lenovo z70-80). I installed a new ssd and upgraded my 4gb RAM to 16 gb RAM . The next day i experienced some BSOD errors (only at a cold startup, after the reboot of the system everything works just fine).
Most commonly the cause of BSOD was SYSTEM_THREAD_NOT_HANDLED and just lately the IRQL_NOT_LESS_OR_EQUAL. I post the info from the last BSOD as got from blue screen viewer :

Bug Check String;

IRQL_NOT_LESS_OR_EQUAL

Bug Check Code: 0x0000000a

Parameter1: 00000000`00060001

Parameter2: 00000000`000000ff

Parameter3: 00000000`00000000

Parameter4: fffff802`8266bf72

Caused by Driver: ntoskrnl.exe

Caused by Address: ntoskrnl.exe+16c580

File Description: NT Kernel & System

thanks in advance.

 

Recurring BSOD crashes after using specific software (Axure RP Pro)

The causes of the BSOD's are related to BAD_POOL_CALLER and SYSTEM_SERVICE_EXCEPTION related to the drivers; ntoskrnl.exe+16c560 and win32kbase.sys

 

Different error codes, 1 of those I have analysed shows network drivers, other don't show much.
This could be a difficult and time consuming troubleshooting process to find the culprit(s).

Please start with disconnecting all peripherals you don't need all the time, thus keep only the mouse and keyboard connected.

Please make sure to (re)install all drivers and BIOS updates available at
Product Support | Dell US

Please uninstall SlimCleaner, the software from Slimware could cause more harm than good.

Please disable fast startup just in case it gives any problem
Fast Startup - Turn On or Off in Windows 10 - Windows 10 Forums

Please uninstall any software you don't need to minimalize the possibility that it is interfering with something.

Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

 

Updated drivers, unplugged all unnecessary ports, uninstalled some programs, disabled fast startup, and filled in system specs.

Edit: Did get another BSOD soon after posting this, still one I normally get.

 

Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs

• CPU
• Mainboard
• Memory
• SPD*
• Graphics

*SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
Please make screenshots of each module.

Please post each screenshot in your next reply/replies.

 

Attachment 62839
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Attachment 62843Attachment 62845Attachment 62846Attachment 62847
Attachment 62840

 

You are aware of that using 2 different ram models and makes could cause crashes?

 

No, I wasn't aware. I haven't configured much with my PC since I purchased it. Any way I could disable or configure it, or is it not that simple?

 

You need to remove either Hyuandai Electronics or Nanya Technology.
I would remove Hyuandai Electronics, because it is half the size of the memory of Nanya Technology.

 

Got it. I'll give an update when I can.

 

It has been 6 days since I've removed the ram models and I have not experienced a single crash since.

Thank you for your help.

 

You're welcome *Smile

Glad to hear