Windows 10: Multiple problems involving network adapter after restart

I had a program running that crashed and could not exit into task manager. Having had task manager and the program opened, I tried resetting the computer. Now, there are a multitude of problems following this restart.


1. The wifi does not connect by default and only sometimes allows me to choose a network to connect to and use normally

2. Shutting down through the Windows menu regularly causes it to boot back up immediately, as if it were a restart I solved this partially by turning off fast startup, in addition to holding shift while clicking it

3. The computer refuses to go into sleep mode when I try clicking it

4. In the event that the adapter does not give me the option to connect to wifi, the driver for it displayed an exclamation mark in Device Manager; the temporary fix I had for it was to delete the driver and restart the computer, but this has to be done every time after a shutdown

5. For about 3 minutes after startup the sound effect for a device plugging in and unplugging repeatedly plays sporadically and gives me the error "The last USB device you plugged in malfunctioned" I assume this also had something to do to the adapter


I tried a few things to remedy the problems, but they were either temporary or unsuccessful. I tried turning off fast startup, and that allowed me to shut down the computer. As mentioned before, I also deleted the driver and let the PC restart to reset it. The name of my adapter is Quelcomm Atheros AR938x Wireless Network Adapter. Any ideas for a solution are appreciated.

:)

 

Network Adapter PROBLEM

Hi,

Thank you for posting in Microsoft Community.

First Verify if the WLAN service is started and set to automatic, if the WLAN service is stopped, I would suggest you to start the service and put it to automatic.

Step 1: Please follow the steps to
start the WLAN service.

• 
  Click on Start, type in services.msc
  and press Enter.
  
• 
  Select WLAN Autoconfig from the list, Right click
  properties.
  
• 
  Change the startup type to Automatic.
  
• 
  Click on Start button.
  
• 
  Click on Apply, Ok.
  

Restart the computer and verify if it works.

Also check if all the dependencies are also running. Try the steps to check Dependencies.

• 
  Right-click on WLAN Autoconfig and select Properties.
  
• 
  Click on Dependencies, you will find all the dependency services under box labeled this service depends on the following system components.
  

Step 2: Run an inbuilt Network troubleshooter.

• 
  Press Windows + X key and select
  Control Panel.
  
• 
  Type troubleshooting and select troubleshooting.
  
• 
  Click on view all on the left pane and select
  Network adapter.
  
• 
  Follow the on-screen steps and check.
  

I would also suggest you to check with the below link to check how to resolve wireless problems.

Refer:
Wired and wireless network problems

Keep us posted to help you better.

 

Network adapter

Hi Ryan,

Let's work on this together. Have you restarted your device since then? This should reinstall the network adapters automatically. If it didn't, let's perform the Network reset.
It removes any network adapters you have installed and the settings for them. After your PC restarts, any network adapters are reinstalled, and the settings for them are set to the defaults.
Follow these steps:

• Go to Settings > Network & Internet >
  Status > Network reset.
• On the Network reset screen, select Reset now > Yes.
• Wait for your PC to restart and see if that fixes the problem.

Please advise as necessary.

 

network adapters

Hi, Michael.



Thank you for posting your query in Microsoft Community.

As per my understanding, you may be facing an issue with your driver updates.

I suggest that you perform the steps mentioned below and check if it helps you resolve your issue.



Method 1: Network troubleshooting

• • • On the search bar type “Troubleshooting”
    • Click on “Network and Internet”
    • Click on “Network Adapter” and run the troubleshooter.

Method 2: Download and install the latest firmware updates for the Network adapter

Follow these steps to un-install the drivers:

• On the search bar type “ Device Manager”
• On the left pane locate “Network Adapter” and expand by clicking on it
• Right on the “ Network driver” option and click “Uninstall’
• Download the latest Wireless network adapter driver setup file from the manufacturer’s website and install it.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

For further assistance, you can post your query in Microsoft Community