Windows 10: music doesnt play

don't know what the problem is, checked all cables. It doesn't play sound when testing the audio card but nothing else

:)

 

Playing music in windows phone

Hello Novita,



For us to be able to isolate your concern on why music won't play on your music app, kindly answer these questions:

• Which Music app are you using?
• What troubleshooting steps have you tried so far?
• Which Windows version is currently running on your phone?

We will be waiting for an update.

 

Groove Music Unable to Play Music

We'll try a different approach, we suggest that you reinstall Groove Music and see if it has the same issue. Follow the steps below on how to remove and reinstall Groove Music:

• Open Start menu, search for "PowerShell"
• Right-click the PowerShell shortcut and select "Run as administrator". Agree to the UAC prompt.
• Type/Copy paste Get-AppxPackage *zunemusic* | Remove-AppxPackage.
• Once that Groove Music has been uninstalled, launch Windows 10 Store.
• Type/Search for Groove Music and install.

Looking forward to your response.

 

Cortana not supporting to "play music", "play my music", or any such commands like before.

for the question

• Were you able to chat with Cortana?

yes I'm able to chat with Cortana.

and for

• Is this only happening to specific commands like what you mentioned?

my command is for playing music, so its happening with this command, rest were working fine, till what I've experienced. when i'm giving the command to play music, it's opening a bing search in the browser for that and not directly playing music even from
groove.

I've followed all the steps mentioned above, cleared my device history as told but it didn't help.

please help me in other ways possible, i'll try whatever you say,

I'll wait for your response

thank you