Windows 10: mutant entry in Start: ms-resource:AppName/Text

After a volunteer moderator wrote that the solution was to do a clean install,

the prior discussion was closed. Doing a clean install is NOT a valid solution. It is a time waster.


After several Windows updates this problem remains. It was NOT fixed.

:)

 

mutant entry in Start: ms-resource:AppName/Text

Hi Watson,

Thank you for posting your concern on Microsoft Answer Community.

We would suggest you to follow the below step and let us know if that helps you.

Check for the mutant file "ms-resource:AppName/Text".
and delete it from the below location.

• C:\Users\"username"\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
  
• C:\ProgramData\Microsoft\Windows\Start Menu\Programs
  

Hope it helps.

Aditya Roy

Microsoft Community – Moderator

 

mutant entry in Start: ms-resource:AppName/Text

I've been playing whack-a-mole with some problem Store had installing "App Installer". I've finally gotten to the point where it seems to be installed correctly. But now I have a mutant entry in Start that reads "ms-resource:AppName/Text". There is no r-click
choce that gets rid of it. It can be clicked on but does nothing.





Apparently there used to be a "Start Menu Troubleshooter" tool, but none of the historic links to it seem to link to anything now. DISM scanhealth found nothing wrong.

How do I get rid of this thing short of a) create a new user profile, b) resetting entire install and starting over, c) replacing computer?

 

mutant entry in Start: ms-resource:AppName/Text

LoL. That was one of the first things I checked last night.

I wasted the better part of four hours in seven different chat/Quick Access sessions with MS Support Level 1 and 2 last night. I won't go into the whole pathetic story, but it yielded nothing.

For the record, I've tried:

• check other user profile on machine--It doesn't have the "ms-resource:AppName/Text" item in its All Apps, but it does have a pinned tile with a "A great app is on its way!" tool tip and a down arrow but it never actually gets the "great app" (see screenshot
  of that problem below
• confirmed not in user or system "Start Menu" folders
• r-clicking in problem items and all choices offered there (uninstall not offered)
• inspect for anomalies in Control Panel>Programs and Features
• inspect for anomalies in Settings>Apps
• sfc scannow
• dism healthcheck
• Troubleshoot Windows Store apps
• reset Photos app (not clear what that was supposed to solve but the tech said it somehow solved most of these cases)
• selective startup
• safe boot
• refresh install from ISO/Media Creation Tool, retain user data and apps
• create new local admin test user--didn't have ms-resource:AppName/Text problem

Here's the screenshot of the "great app" tile:





Oh, and, yes, I've created a problem feedback. For all the good its likely to do.