Windows 10: MX 490 Canon Printer/Scanner/Fax

Discus and support MX 490 Canon Printer/Scanner/Fax in Windows 10 Drivers and Hardware to solve the problem; windows update disabled my canon mx490 scanner, printer still works.....when trying to scan it says "pc not connected"... Discussion in 'Windows 10 Drivers and Hardware' started by NancyJackowiak, Nov 17, 2018.

  1. NANCYJACKOWIAK
    NancyJackowiak Win User

    MX 490 Canon Printer/Scanner/Fax


    windows update disabled my canon mx490 scanner, printer still works.....when trying to scan it says "pc not connected"

    :)
     
    NancyJackowiak, Nov 17, 2018
    #1
  2. SDOWNEY717
    sdowney717 Win User

    Canon MX 490 scanner only works with Canon installed software


    Canon mx490, install the canon software 388mb downloaded from canon, scan works. under settings, NO SCANNER appears. So go to add scanner, it finds mx490 series, with description print fax scan, so click to install, BUT only adds a printer and fax, no scanner.

    Tried multiple times to install so the builtin windows software can not work properly since it cant install a driver for the scanner.
     
    sdowney717, Nov 17, 2018
    #2
  3. SDOWNEY717
    sdowney717 Win User
    Canon MX 490 scanner only works with Canon installed software


    I am showing you the scan functions with canon software, but windows says need to add a scanner and you can not add it.

    And the real odd thing, windows a week ago saw the scanner and we could scan. We go away on vacation, come back and no more ability to scan using the windows scan program, which we were more used to using.

    So I had to download this massive canon product to use the scanner.

    I also posted this to the canon products forum, and no one responded yet, so maybe no one knows or someone knows why, I am sure someone does know, it used to work, and we did nothing. MS does update the OS, maybe MS killed their driver, all we did is go away for a week from the house, then it no longer worked claiming no scanner is installed. Actually was quite a surprise to come home and not be able to scan.
     
    sdowney717, Nov 17, 2018
    #3
  4. DIANEDALTON
    DianeDalton Win User

    MX 490 Canon Printer/Scanner/Fax

    Scanner on multifunction printer not recognized in Windows 10

    I have a Canon PIXMA MX 860. My printer works, but I can no longer scan to my PC since upgrading to Windows 10. My device is listed under printers and scanners as series MX 860, and Canon has no updated drivers available. I tried removing the printer,
    then had a helluva time getting back, because Windows couldn't find it! Can anyone tell me how to get the scanning function back?
     
    DianeDalton, Nov 17, 2018
    #4
Thema:

MX 490 Canon Printer/Scanner/Fax

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