Windows 10: My Account, and money, are gone

Discus and support My Account, and money, are gone in Windows 10 Gaming to solve the problem; I created a new Microsoft account and then purchased a game through the Microsoft store. When I try to change my PC from a local account to the new... Discussion in 'Windows 10 Gaming' started by LeeMarsh3, Nov 17, 2019.

  1. LeeMarsh3 Win User

    My Account, and money, are gone


    I created a new Microsoft account and then purchased a game through the Microsoft store. When I try to change my PC from a local account to the new Microsoft account, it says "That account does not exist". My credit card WAS charged for the purchase of the game. What can I do about this?

    :)
     
    LeeMarsh3, Nov 17, 2019
    #1
  2. Vesao Win User

    Remove account


    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
      Code:
      net user test /del
     
    Vesao, Nov 17, 2019
    #2
  3. Why did the startup window get cleared?

    I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.
     
    smartali89, Nov 17, 2019
    #3
  4. Zakin Win User

    My Account, and money, are gone

    Strange Windows 10 User Account issue.

    Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

    I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

    It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

    EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown My Account, and money, are gone :(
     
    Zakin, Nov 17, 2019
    #4
Thema:

My Account, and money, are gone

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