Windows 10: My Acer computer has jammed with following statement. RECOVERY. YOUR PC DEVICE needs...

Can any body help. I have followed the recovery instructions to no avail.

:)

 

android recovery and kernel.img

For thouse who CAN help...:I can't enter adb (device not recognized), can't flash using stock recovery (don't really know the steps and stuck at triage and dead android when in recovery),

 

Recovery. Your pc or device needs to be repaired

Hi,

To address your concern, we suggest that you run the Windows Startup repair. To do that, follow these steps:

• Using you installation media, access the Windows recovery environment.
• Select Troubleshoot
• Choose Advanced option
• Choose Automatic Repair or Startup Repair.
• Once done, your system will restart.

Let us know if you need further assistance.

 

Unable to install Windows device recovery tool on pc

Hi,

Thank you for posting your question in the Microsoft Community.

I understand that you are unable to install the Windows device recovery tool on the pc.

Please answer these questions to get more clarity on this issue:

• 
  Did you make any changes to the pc prior to this issue?
  
• 
  Is the issue specific to this Windows device recovery tool?
  
• 
  Have you installed all pending updates on the pc?
  
• 
  Have you logged in as admin on the pc?
  

I suggest you to follow these steps to check if that helps.

Sign out from the current user account, restart the pc and login to the Admin account or the MSA to test if that helps with this issue.

Also suggest you to install any pending Windows updates on the pc to check if that helps.
Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Further you may also boot the computer in a clean boot state and check the tool installation status. When you start Microsoft Windows, typically there are several programs that start automatically and run in the background that may interfere
with the system. These programs may include antivirus and system utility programs. When you perform a clean startup procedure, you prevent these programs from starting automatically.

How to troubleshoot a problem by performing a clean boot in Windows: (Applies to Windows 10)
http://support.microsoft.com/kb/929135

Note: After you have finished troubleshooting, follow the steps under “How to reset the computer to start as usual after troubleshooting with clean boot” in the article to boot to normal startup.

Download the latest tool here: http://www.windowsphone.com/en-IN/how-to/wp8/phones-and-hardware/recover-my-phone

Keep us informed to help you further.