Windows 10: my all in one print/scan/copy HP 3760 ptrints and copies ok, but the scan facility using...

Discus and support my all in one print/scan/copy HP 3760 ptrints and copies ok, but the scan facility using... in Windows 10 Drivers and Hardware to solve the problem; I use Windows 10 My all in one print/scan/copy HP 3760 ptrints and copies ok, but the scan facility using the hp smart app doesn't recognise that the... Discussion in 'Windows 10 Drivers and Hardware' started by davefoster6, Jan 27, 2021.

  1. my all in one print/scan/copy HP 3760 ptrints and copies ok, but the scan facility using...


    I use Windows 10 My all in one print/scan/copy HP 3760 ptrints and copies ok, but the scan facility using the hp smart app doesn't recognise that the scanner is there. So no scans! Any ideas?

    :)
     
    davefoster6, Jan 27, 2021
    #1

  2. HP Printers will not scan or copy

    I have a HP photosmart Plus B209 (wireless) and a HP photosmart C4180 (USB) printers that will not scan or copy. The first printer will only scan/copy out vertical lines. The other say Scanner Failure...unable to scan or copy. My computer has upgraded
    from window 8 to window 10. Now my printers will not scan/copy. It will still print from the computer. I have installed driver and uninstall and re-installed them back. Please HELP me to get my printers to working properly. Thanks
     
    DianeGiles, Jan 27, 2021
    #2
  3. HP Printers will not scan or copy

    Hi Diane,

    I have an HP 4500. Scan and Copy functions are stand-alone. You don't need to be connected to a PC except to have a place to save your scan.

    I would contact HP Tech Support. They're great about helping with issues, also.
     
    BeyondNovice, Jan 27, 2021
    #3
  4. Tenforo Active Member

    my all in one print/scan/copy HP 3760 ptrints and copies ok, but the scan facility using...

    HP PSC 1315 not scanning

    I got this multifunction device Hp PSC 1315 from friend, because he says that it suddently stop printing, yet it scan well - for this only thing. Scanning. It is a compact thing: http://content.hwigroup.net/images/products/xl/000634/hp_psc_1315.jpg
    ...with the lift off top for the scanning:
    http://www.superwarehouse.com/images/products/hp_psc_1315.jpg

    This is the interface:

    my all in one print/scan/copy HP 3760 ptrints and copies ok, but the scan facility using... k2yfdh.jpg

    HP PSC 1315 interface

    ...yet on mine is in the number of Copies (as shown "1") are shown "E" and the red LED diode on the "Check printer cartridge" is flicking. No real reactions on the buttons anyway. Except more flicking LEDs, lol.

    Using the latest v4.2.1 drivers from there:
    http://h10025.www1.hp.com/ewfrf/wc/...=en&cc=us&dlc=en&sw_lang=&product=374568#N216
    In Photoshopu with the "Import / hp psc 1310 series TWAIN..." it shown this window:


    my all in one print/scan/copy HP 3760 ptrints and copies ok, but the scan facility using... 2mfnlkx.jpg

    HP PSC 1315 scan

    ...it witch nothing works. That is on Windows 2000 SP4 with the HP "Win2k " drivers v4.2.1 witch obviously did not work on W2k.

    Windowns of course claim that all is OKAY:


    my all in one print/scan/copy HP 3760 ptrints and copies ok, but the scan facility using... 6ygkgm.jpg

    HP PSC 1315 test passed

    ...and there was not a problem with the install. Using the WIA interface it tell me, that the scanner is busy, probably by "other application":


    my all in one print/scan/copy HP 3760 ptrints and copies ok, but the scan facility using... [​IMG]


    On Windows XP SP 1.0a it looks much better:


    my all in one print/scan/copy HP 3760 ptrints and copies ok, but the scan facility using... [​IMG]


    ...yet still refusing to scan anythng. But once I did managed to make it scan. (IIRC I opened the door for the cartridges, close it and use the WIA preview for scan...?) But on reboot/shotdown it stoped scanning again and never do it. Yet I have few scans I did with it as a proof: http://jirilitschka.wz.cz/g.php?p=vtipy&d=1&v=v2

    So I'm getting pretty angry with this thing and I tried Win XP SP3 - yet no change. Then I managed to find a czech version of the install CD drivers v4.2.0 - yet this is very slightly older, I tried it on clean Win XP SP1.0a again. And again nothing *Frown my all in one print/scan/copy HP 3760 ptrints and copies ok, but the scan facility using... :( All is OK, yet the printer still complaining about rhe cartridges and refuse to scan, when I already scanned so well!!! *Mad my all in one print/scan/copy HP 3760 ptrints and copies ok, but the scan facility using... :mad:

    This is crazy.

    Obviously HP PSC 1315 not working with a Active Jet AH-657N and AH-656N cartridges, however it did scan for my friend and it even show that me - but just a show. What can I do to make it scan? I absultely did not want to print with such problematic thing, the whole section can be ripped off. But what to do to make it scan?
    Or is there a firmware downgrade possible to even make it back working with the cartridges?!

    Anyone have, preferably the smaller web drivers, any older version of the drivers that the v4.2.0 ...? ( http://ulozto.cz/xtYWQEPD/hp-psc-1315-driver-v4-2-0-cz-rar )
     
    Tenforo, Jan 27, 2021
    #4
Thema:

my all in one print/scan/copy HP 3760 ptrints and copies ok, but the scan facility using...

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