Windows 10: my anti virus detect one problem how do i solve it

Discus and support my anti virus detect one problem how do i solve it in AntiVirus, Firewalls and System Security to solve the problem; hello / my laptop detect one virus problem in my laptop how can I solve it... Discussion in 'AntiVirus, Firewalls and System Security' started by rockroshan, Jan 26, 2020.

  1. ROCKROSHAN
    rockroshan Win User

    my anti virus detect one problem how do i solve it


    hello / my laptop detect one virus problem in my laptop how can I solve it

    :)
     
    rockroshan, Jan 26, 2020
    #1
  2. QUIETMAN7 - MVP
    quietman7 - MVP Win User

    Anti Virus Problems

    You should not be using more than one anti-vrus program on your computer. Read the
    IMPORTANT NOTE about not using more than one anti-virus program in this

    topic    .

    The inability to turn on Windows Defender 8/10 is typically the result of having a third-party anti-virus installed or failure to remove it properly (completely). Since Windows 8/10 Defender includes anti-virus protection, it is
    disabled during the installation of another anti-virus program. If a trial anti-virus (i.e. McAfee, Norton, etc) came
    preinstalled on your computer or you installed one, Windows Defender will be turned off (disabled). Windows Defender recognizes the install and automatically disables itself when other anti-virus products are used
    to avoid conflicts. Windows Defender will remain disabled until that anti-virus software has been completely uninstalled. In some cases, you may need to download and run the anti-virus vendor's clean up tool to remove any remaining
    remnants.


    After removal of the third party anti-virus, Windows 8/10 Defender needs to be
    activated     if you choose to use it. When uninstalling the third-party anti-virus Defender should automatically turn itself on but sometimes you may receive a message indicating
    your system has no protection...click here to turn on Windows Defender. If not, and Defender remains disabled, you will need to manually turn it on.

     
    quietman7 - MVP, Jan 26, 2020
    #2
  3. SYSTEMOFTHEWORLD
    SystemOfTheWorld Win User
    Windows Defender realtime scanning will not switch on - it detects another anti-virus product.

    Windows Defender realtime scanning will not switch on, and the message suggests there is another anti-virus product present but if there is it does show up in Window 10 UI.

    The long story is that I am troubleshooting a problem with application software. The manufacturer suggest removing Bitdefender because there product is incompatible. I thought I would give this a try, if only to element Bitdefender as a cause.

    Firstly, I upgraded from Bitdefender 2016 to 2017 to see if that made a difference. The application still failed so I decided to try removal.

    • I used the standard uninstall to remove Bitdefender 2017, rebooted but Windows Defender would not start realtime protection because another product was providing realtime protection
    • I download the uninstall application for Bitdefender 2017, ran it then rebooted but Windows Defender would not start realtime protection because another product was providing realtime protection
    • I checked the file system and all Bitdefender files have been deleted.
    • I check the registry and found a couple of references to Bitdefender Wallet, then deleted these.
    • I rebooted but Windows Defender would not start realtime protection because another product was providing realtime protection
    • I reran the uninstall application for Bitdefender 2017 then rebooted but Windows Defender would not start realtime protection because another product was providing realtime protection.
    I can find no traces of Bitdefender so I wonder why Windows Defender detects another anti-virus software. I've check other posts but couldn't find additional steps for uninstalling an anti-virus software. Any suggestions?

    Moved from Windows 10
     
    SystemOfTheWorld, Jan 26, 2020
    #3
  4. WOJTASRED
    WojtasRed Win User

    my anti virus detect one problem how do i solve it

    Which anti-virus application u can suggest me?

    Which anti-virus application u can suggest me?
     
    WojtasRed, Jan 26, 2020
    #4
Thema:

my anti virus detect one problem how do i solve it

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