Windows 10: My Asus A52J laptop stuck at Asus screen and can't start pls help me

My laptop crash and I try to restart but it did not work . Now it is stuck at logo screen . How do I fix it.

:)

 

Asus laptop stuck on aptio setup screen

Asus laptop stuck on aptio setup utility screen. Ive done everything that’s been suggested with the Boot and Security but it still won’t work!!!

 

Asus Laptop stuck on aptio

Hi,



I suggest you to follow the steps below and check if it helps:

• Select the Boot menu in the Aptio setup utility, select 'Launch CSM' and change to enable.
• Select the Security menu n the Aptio setup utility, select 'secure Boot Control' and change to disable.
• Select Save & Exit and press 'yes'.
• Hold down the power button until the unit switches power off completely.
• Switch back on and continually press the F9 button for about ten seconds; this should now allow the unit to boot up into the Windows Recovery menu.
• Select 'Advanced Start Up' and wait until the recovery menu appears.
• Select ' Advanced Options'.
• Select 'System Restore' and select a date prior to when the problem occurred.

Also, I suggest you to refer the below thread:

Help! Stuck in Asus Aptio Setup Utility, after restarting the system screen turns black with one white underscore flashing



Hope it helps. Revert to us with the results, will be glad to assist you.



Thank you.

 

Asus Laptop Stuck on Diagnosing

I have a laptop that I haven't used in a year but I would like to retrieve the documents from it. It is an Asus laptop with windows 8. Every time I try to start it up it goes to a black screen with the Asus logo and says "Diagnosing your PC". This screen
eventually turns into a blue screen with a sad face or a screen with other options. The other options include restarting with a disc, repairing through wifi, or running the test again. I don't have a disc and I'm lost as to the next step.

I have tried starting up in safe mode. The same cycle repeats.

Any help would be nice but my primary focus is retrieving documents from the hard drive. Even telling me to go to a laptop repair person would be helpful if that's what the best solution is.