Windows 10: My Asus VivoBook doesn't recognise my wireless headphones as an audio device

I have a pair of Sony Wireless Headphones. They used to connect to my laptop and I was able to listen to music or audio. Now they "connect" to my laptop but they are not recognised as an audio device so I can't play audio through them. All of my drivers are up-to-date. I have tried unpairing and repairing them several times. The headphones appear as a paired device on my laptop but I can't hear any audio through them. I can't select them as a playback option either. I've used Device Manager to try and update the drivers but that hasn't helped because everything is up-to-date. Any solutions or

:)

 

Audio doesn´t work aftter connecting headphones

Original Title: No audio

Sometimes when i want to use the headphones, i connect them to my computer and then the audio doesn´t work, so i need to restart my computer and the audio returns, so my question is, why this happen? i don´t want to restart my pc everytime that i need the
headphones.

I hope that someone can answer me

 

Unable To Connect Boase Headphones To ASUS Laptop.

Hi Chris,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the model number of the Bose headphone?
   
2. How are you trying to connect the headphones to the laptop?
   
3. What is the model number of your ASUS laptop?
   
4. Are you using a wired or a wireless Bose headphone?
   

I suggest you to follow the steps mentioned in Connecting To A Computer
and try connecting your headphones to the laptop.



If you are still facing issues connecting the headphones to the laptop, I suggest you to elaborate on the issue, so that we can understand the concern and reply to us to help you further.

 

Audio jack doesn`t work

Today when i plugged out headphones, it doesn`t display that you`ve unplugged headphones, seems goes something wrong. Now i can hear sonud only from plugged headphones. How to repair this problem?