Windows 10: My battery is displaying 0% but my battery report says its at 1%

Hello, my laptop is charging yet it only displays 0% even if plugged in for a few hours.I've tried different methods such as disabling and enabling the battery drivers, restarting my computer, updating my battery drivers Microsoft AC Adapter and Microsoft ACPI-Compliant and none kind of works.I also tried getting a battery report and the design capacity is at 71k mWh and my current capcaity is at 62k mWh.Is this some hardware problem or a software one?I am currently using a Lenovo Ideapad Gaming 3 laptop.

:)

 

Battery report

Gabriela,

I have very precise records of when I swap over my batteries [because I run battery reports both before & after] and the moment of opening up the computer or changing the battery does not show up in my battery reports.
- My Battery report section Usage history - History of system usage on AC and battery goes all the way back to when the computer maker finished setting the computer up [and then posted it to me]. Your corresponding records seem to show the same.
- I know of no command to reset the parameters listed in a battery report.

The Start time entry you circled in red shows the time that the computer was turned on or awakened on battery power. There is no indication of anything dishonest being done. Windows re-starts that list whenever it feels like it. There is nothing significant in that entry at all. Just for example, my Battery report Start time entries are only showing for today but the computer was in use yesterday and earlier on battery.

Denis

 

Battery Won't Charge Fully

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.

 

Battery apps and battery report lack data

Below I have Copy / Pasted a report generated by the PC. As you can see (I hope) most of the expected battery data is simply not there. I have four Store apps monitoring the battery, two of which concentrate on displaying battery usage statistics in tables and graphs. But they also do not show the data. The battery is reported to have zero charge when in fact it has up to 100%. I have been frequently getting an annoying pop-up notification saying the battery has 0% charge and to 'connect the charger', when it is connected and charging. I have examined Settings and Tasks Library but have not found anything to explain this.

It is important to me to be able to monitor the battery in my 2-in-1 tablet

Battery report

COMPUTER NAME DESKTOP-SI0QNOV
SYSTEM PRODUCT NAME Cube I15-TC
BIOS 5.11 05/07/2016
OS BUILD 14393.321.amd64fre.rs1_release_inmarket.161004-2338
PLATFORM ROLE Slate
CONNECTED STANDBY Supported
REPORT TIME 2016-10-21 17:29:01
Installed batteries
Information about each currently installed battery
BATTERY 1
NAME Intel Battery
MANUFACTURER Intel Corp
SERIAL NUMBER 1122
CHEMISTRY LION
DESIGN CAPACITY -
FULL CHARGE CAPACITY -
CYCLE COUNT 23474
Recent usage
Power states over the last 7 days
START TIME STATE SOURCE CAPACITY REMAINING
2016-10-21 07:30:00 Active AC - -
08:08:00 Suspended - -
09:34:17 Active AC - -
10:13:01 Active Battery - -
10:13:36 Active AC - -
11:08:44 Suspended - -
14:22:13 Active AC - -
14:23:55 Active Battery - -
15:14:26 Active AC - -
15:50:00 Suspended - -
17:20:29 Active AC - -
17:24:58 Active Battery - -
17:27:00 Report generated Battery - -
Battery usage
Battery drains over the last 7 days
START TIME STATE DURATION ENERGY DRAINED
2016-10-21 10:13:01 Active 0:00:35 - -
14:23:55 Active 0:50:31 - -
17:24:58 Active 0:02:02 - -
Usage history
History of system usage on AC and battery
BATTERY DURATION AC DURATION
PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY
- - - - -
Battery capacity history
Charge capacity history of the system's batteries
PERIOD FULL CHARGE CAPACITY DESIGN CAPACITY
- - -
Battery life estimates
Battery life estimates based on observed drains
AT FULL CHARGE AT DESIGN CAPACITY
PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY
- - - - -
Current estimate of battery life based on all observed drains since OS install