Windows 10: My beewi headphones wont connect right.

Soo. I start up my headphones. and it didnt work. I delete it and re add it. I put in the pin. And it doesnt connect. So i try again. I turn my headphones off and on. Then suddenly it says they ask for premission. Then i click on that i give it premission. It loads for a while. And then were back at the first stage. And now im stuck in this constant loop of it asking premission. Now i try finding it. But it asks for premission. I click yes. Loading... And then i click on ok. And my laptop doesnt show it anymore. I restart again and again but its still not working. Im in windows 10. Please help me!




Moved from: Windows / Windows 10 / Windows settings

:)

 

My beewi headphones wont connect right.

Hi RedCreep,

Just to verify, can you tell us if your headphones is wired or wireless? Also, have you tried testing the headphones on another device and see if it connects? We ask this, as a first troubleshooting step, to eliminate the possibility of a hardware issue.

Another step that I can suggest is to check if your audio driver is updated to the latest version. Check out
this link from our support website for more information and steps.

Lastly, if it is a Bluetooth headphone device you're using, refer to these two links
here and
here for more troubleshooting steps. The first link leads to an article that would give you info on how to properly
connect your Bluetooth device, while the latter gives you more troubleshooting steps you can perform to fix the connection issue.

Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.

 

My beewi headphones wont connect right.

Soo. I start up my headphones. and it didnt work. I delete it and re add it. I put in the pin. And it doesnt connect. So i try again. I turn my headphones off and on. Then suddenly it says they ask for premission. Then i click on that i give it premission.
It loads for a while. And then were back at the first stage. And now im stuck in this constant loop of it asking premission. Now i try finding it. But it asks for premission. I click yes. Loading... And then i click on ok. And my laptop doesnt show it anymore.
I restart again and again but its still not working. Im in windows 10. Please help me!

Moved from: Windows / Windows 10 / Windows settings

 

Headphone Connection

Hello,

Thank you for your interest in Windows 10!

I understand that the headphones are not working when you connect then through the jack on your Windows 10 operating system. I will certainly help you with the query. I would appreciate if you could help us with more information

• 
  Have you checked plugging the headphone to a different jack on the same computer?
  
• 
  Have you checked if any other sound device work fine when plugged to the problematic jack?
  

This issue might be occurring due to incompatible drivers or broken jack. There might be a possibility that the headphone is not compatible with windows 10 operating system. Hence I would suggest you to follow the below mentioned
steps and check if that helps.

Method 1:
Hardware and devices troubleshooter

The built-in hardware and devices troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with hardware. I would suggest you to run this troubleshooter to check if there is any issue with
the display adapter. Refer top these steps:

• Open Control Panel
• Click on Troubleshooting and select the view all option on the left pane.
• Click on Hardware and devices troubleshooter and follow the prompts.

Try method 2, if the issue persist

Method 2: If the Hardware and Devices troubleshooter do not fix
the issue then I would suggest you to uninstall the drivers and reboot the computer to get the updated drivers installed for the headphone. Please follow below mentioned steps:

• Open Control Panel
• Click on Device Manager and select the audio input and output drivers
• Right click on driver that appears after plugging the headphone and click on uninstall
• After uninstalling, unplug the headphone and restart the computer
• Plugging the headphone again and the computer will detect the updates drivers automatically.
  

Now check if the headphones work on the computer or not.

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.