Windows 10: My Bluetooth mouse randomly disconnects

Discus and support My Bluetooth mouse randomly disconnects in Windows 10 Ask Insider to solve the problem; I recently had to buy 2 new replacement mice because my old one broke. The first one was a wireless USB mouse, which outright broke randomly, needing... Discussion in 'Windows 10 Ask Insider' started by /u/GarunixReborn, May 29, 2020.

  1. My Bluetooth mouse randomly disconnects


    I recently had to buy 2 new replacement mice because my old one broke. The first one was a wireless USB mouse, which outright broke randomly, needing me to turn the mouse off and on again to reconnect. I replaced this one with a HP bluetooth mouse which does the same thing, except it sometimes reconnects after a few seconds on its own. This has been happening for 2 weeks now and none of the solutions i've seen have done anything remotely useful in fixing my issue. It seems to occur more often when i'm doing something more CPU intensive. Here's what i've done

    • Turned off "Allow computer to turn device off to save power" for the bluetooth radio (Intel(R) Wireless Bluetooth(R))
    • Turned off the same setting for everything under System devices
    • Turned off the same setting for every other bluetooth device, including my headphones which NEVER had any bluetooth issues
    • Turned off the same setting for USB ports
    • Disabled USB selective suspend
    • Uninstalled and Reinstalled the mouse driver

    I know this isn't a issue with the mouse because it's happened twice in a row. The only difference between the one mouse that worked and the 2 that didn't is that I used the original one on my mac before I moved over to windows. I can't stand this anymore this issue is driving me insane.

    submitted by /u/GarunixReborn
    [link] [comments]

    :)
     
    /u/GarunixReborn, May 29, 2020
    #1

  2. Bluetooth Mouse randomly connects/disconnects

    Hi

    My brother has a Lennovo Notebook with Windows 10. He also has a Microsoft Designer Mouse (Bluetooth) connected to it. Now, just suddenly two weeks ago the mouse pointer did not move smooth anymore. Also the mouse connects and disconnects randomly and also
    at quite some speed. He bought a new mouse (same mouse) and still the same story. He connected my MS Sculpt Mouse.... and still the same story. I have updated the Lennovo Bluetooth drivers but the problem persist. I searched for drivers for the mouse but couldnt
    find any. Any suggestions please?

    Kind regards

    Jaco Pretorius
     
    JacoPretorius, May 29, 2020
    #2
  3. JMAlbert Win User
    JMAlbert, May 29, 2020
    #3
  4. My Bluetooth mouse randomly disconnects

    Microsoft mouse disconnects randomly from Windows 10

    Yes, I recognize there are similarities with other posted questions. But mine hasn't been fixed by those answers, and it's slightly different.

    I have a Microsoft 3600 bluetooth mouse. It randomly disconnects, which is frustrating. Here's an interesting observation: Under "Manage Bluetooth devices" it stays "connected" *and* if I use my trackpad to scroll overtop this window, the mouse reconnects.
    WHY?! This is the solution I've been using, but since I can't always keep the Manage Bluetooth devices window open, this is a big irritant!

    Suggestions?
     
    Dan_Rhythm, May 29, 2020
    #4
Thema:

My Bluetooth mouse randomly disconnects

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