Windows 10: My Brother scanner wont connect to my PC

Discus and support My Brother scanner wont connect to my PC in Windows 10 Drivers and Hardware to solve the problem; I have a multi use printer/scanner. The printer works perfectly wireless but I cannot connect the scanner. It worked on my old laptop I have since... Discussion in 'Windows 10 Drivers and Hardware' started by JoCraven1, Feb 18, 2021.

  1. JOCRAVEN1
    JoCraven1 Win User

    My Brother scanner wont connect to my PC


    I have a multi use printer/scanner. The printer works perfectly wireless but I cannot connect the scanner.


    It worked on my old laptop I have since deleted it from my old laptop now

    :)
     
    JoCraven1, Feb 18, 2021
    #1
  2. MICHELLE VIL
    Michelle Vil Win User

    Brother MFC7860DW Scanner

    Hello Wycliffe,

    One of the possible reasons why you're having issues with the connected scanner is an outdated driver
    and that update is necessary. However,
    in order for us to provide you with a better resolution, kindly answer the following questions:

    • Did you get any error messages or error code?
    • Have you made any recent changes to your computer prior to the issue?
    • Did you download and install the latest drivers for the device from the Brother website?
    • What other troubleshooting steps have you tried so far?

    We look forward to your reply.
     
    Michelle Vil, Feb 18, 2021
    #2
  3. JANICECORRALL
    JaniceCorrall Win User
    icon for brothers printer and scanner

    I had to reinstall my brother printer and scanner my icon is no longer on desktop. I need it to use the scanner. Any suggestions
     
    JaniceCorrall, Feb 18, 2021
    #3
  4. BEVERLYREDD
    BeverlyRedd Win User

    My Brother scanner wont connect to my PC

    Brother MFC-7820N Prints But No Scanner

    Migrated from Windows XP to Windows 10, and printer works fine but scanner function and PC no longer communicate over the network. Doesn't matter if starting from scanner or computer. Reloaded drivers and had computer search for new devices without effect.
    Suggestion of the next step appreciated.
     
    BeverlyRedd, Feb 18, 2021
    #4
Thema:

My Brother scanner wont connect to my PC

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