Windows 10: my built in speakers weren't working, only through my astro headphones, now vise versa...

my Realtek speakers weren't working, only my headphones, now my speakers work but it wont pick up my usb headphones. getting very frustrated with automatic updates not allowing me to pick which way I want to hear the sound out of my computer. I've troubleshot through settings and drivers but nothing, beginning to think the windows team has no idea what they're doing with these updates that I don't ask for considering everything worked fine right out of the box, but every time there's and update something goes haywire and doesn't work.

:)

 

Speakers and headphones work at the same time

Hi.

Let us isolate your concern by answering these few questions.

• Have you tried connecting your headphones directly to your desktop?
• Does your speaker work normally when connected to your desktop?

You may try the following steps to help resolve your concern:

• Unplug or Disconnect your speaker from the desktop.
• Connect your headphone directly to the desktop.

If the headphone works properly when directly connected to the desktop, we suggest that you contact your speaker manufacturer for assistance.

Let us know how it goes.

 

Astro A40 headphone device is not working on Windows 10.

Hello Ethaniel,

Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.

Before assisting further, did you check if the Astro A40 drivers are visible under
Device manger?

You may be facing the above issue due to the missing, corrupted or incompatible device drivers installed on the computer. Presence of corrupted or incompatible device drivers will result in irregular performance of the device on the computer.

Check if the Astro A40 device drivers are visible under Device manager.
Device manager installs and displays all the drivers required for the device to run on the computer.
Device manager is the place to uninstall or update system device drivers.

Step 1: To check if the Astro A40 drivers are visible under
Device manager, follow the steps below:

• Press Windows logo + X keys on the keyboard select
  Device Manager from the context menu.
• Expand Audio inputs and outputs option and check if the headphone drivers are visible in the window.
• Right-click on the headphone driver and select Update
  this software from the context menu.
• Follow the on-screen instructions and wait for the update to complete.
• Close the window after the update is complete and check if the changes are effective.

Step 2: If the Astro A40 drivers are not visible, I suggest you to download and install the latest and most compatible driver software from the device manufacturer’s website and check if the issue is resolved.

Write to us with the status of the above issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

Thank you.

 

No Speakers or Headphones detected

Hi,

This issue may have been caused by a corrupted Audio driver or defective audio port.

To better understand this concern please answer the following questions:

• Are you still able to play music using a built-in speakers?
• Have you tried using other headphones or external speakers?

We also suggest that you run audio troubleshooter by following these steps:

• Type "troubleshooting" on the search box.
• Select Troubleshooting on the result.
• Click View all.
• Choose Playing Audio then follow the instructions.

If you need further assistance, don't hesitate to post back.