Windows 10: my camera does not work.

My camera does not work. I have tried consulting the online support but no success

:)

 

Camera does not work.

To isolate your concern, we suggest that you uninstall the camera through Device Manager. To do this, follow the steps below:

• In the Search box, type Device
  Manager and press Enter.
• Navigate to Imaging devices.
• Expand the Imaging devices tree by clicking on the adjacent arrow.
• Look for your device, right-click then select Properties.
• Click on the Driver tab, then choose Uninstall button.

Let the system restarts to complete the process. Take note that the camera may not work if there are other applications which are still open that uses the same device, we suggest that after uninstalling the device you can proceed with launching the application
to check if the issue persists.

Give us an update with the outcome.

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!

 

Camera does not work.

Hi Raffyy,

An outdated or incompatible camera driver can be one of the factors why this issue occurs. To assist you with your concern, we recommend that you follow these steps to check if the camera is recognized correctly in Device Manager.
To do this, follow the steps below:

• In the Search box, type Device
  Manager and press Enter.
• Navigate to Imaging devices.
• A yellow exclamation means that the camera driver is not installed properly. You can right-click and select
  Uninstall.
• Right-click Imaging devices and select
  Scan for hardware change.
• If the yellow exclamation mark still exists, go to their support site to search your product name and find the corresponding camera driver to install and update.

Note: If there are no imaging devices, it indicates that there is no camera configured or it is a camera hardware failure. We suggest that you contact
your system manufacturer to report the status of the machine as we don’t want to void the warranty of your device.

Let us know if you need further assistance.