Windows 10: My camera is not working

Discus and support My camera is not working in AntiVirus, Firewalls and System Security to solve the problem; I have a windows 10 laptop and my camera settings are all turned on yet my camera still does not work and comes up with this symbol. i have restarted... Discussion in 'AntiVirus, Firewalls and System Security' started by Louisa_11, Jun 30, 2020.

  1. Louisa_11 Win User

    My camera is not working


    I have a windows 10 laptop and my camera settings are all turned on yet my camera still does not work and comes up with this symbol.

    i have restarted my laptop and tried everything yet nothing seems to work.

    please help. My camera is not working 2797ef44-b0a6-40fa-bf44-d9fc272705ee?upload=true.png My camera is not working 26f25b4a-9dab-4b35-8f7f-d3e270431c72?upload=true.png

    :)
     
    Louisa_11, Jun 30, 2020
    #1

  2. camera not working

    If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



    If the camera app opens, follow the steps below:

    • Press “Windows key + C” from your keyboard to open “Charms bar”.
    • Select “Settings” option.
    • Select “Permissions” option.
    • Turn on “Allow this app to access your: Webcam and Microphone” option.
    • Lose the app by pressing “Alt key + F4” from your keyboard.
    • Reopen the Camera app.
    • Connect your camera and then check how this app works.
    Goodluck!
     
    Gina_on_the_thread, Jun 30, 2020
    #2
  3. Laptop Camera

    Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
    settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

    • Press the Windows key + I to open the Settings app.
    • Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
    • From the list of results choose Camera privacy settings.
    • Make sure that "Let apps use my camera" toggle is set to On.

    We look forward to your response once you complete the steps.
     
    Jordan Dom, Jun 30, 2020
    #3
  4. Rose Cal Win User

    My camera is not working

    Camera not working

    Hi Khem,

    Corrupted or outdated drivers may be the possible cause why your camera is not working properly. To efficiently assist you, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Are you getting any error messages? If yes, could you provide us a screenshot?
    • Have you tried updating your webcam driver?
    • What is the make and model of you tablet?

    Meanwhile, we suggest that you follow the steps in these articles on how to troubleshoot your camera:


    Let us know if you need further assistance.
     
    Rose Cal, Jun 30, 2020
    #4
Thema:

My camera is not working

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