Windows 10: My camera light comes on but no image is visible

I bought a new Dell Inspiron and am having trouble with my camera.On calls or using the app. the camera light comes on but I just get a black box where there should be the image.Tried trouble shooting but didn't help.No error message comes up.What could be the issue?Any help deeply appreciated.RegardsHarish

:)

 

Integrated Webcam light comes on BUT NO image

I have win10 64 bit (uptodate) on my 10 yr old lenovo B570 laptop which has an integrated webcam

In March 2020 i was able to use the camera during a Skype meeting.

However when i tried to join a Teams session, the light came on intermittently but whilst I could see the people on the other end, they could not see me.

I tried the following trouble shooting steps without any real success - very occasionally 1% of the time, when i clicked on Camera from the start menu, i saw an image, but when i reopened the Camera, light ON plus controls but no image

1. ensured privacy settings were all set to ON - which they were anyway

2. removed Skype and Teams from the laptop

3. . uninstalled the camera - which was originally located under Imaging Devices in Device Manager and then reinstalled (scan hardware changes) the camera which was now located in the new location under Cameras . The setting Imaging Devices had disappeared.

4. went to the Camera app and Reset it.

5. searched on Lenovo site for new drivers but there weren't any

6. did windows updates

7. downloaded Lenovo Vantage app which failed to see the camera under devices settings.( i need to contact them about this)

8. the camera currently has windows drivers installed as the best drivers

The question is, why has the camera stopped working now when it did 2 months ago? I am aware that since that time, there has been some large MS windows updates and so i have to wonder if the is a connection?

 

Inspiron 3521 camera grainy and lighting is bad

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

• 
  Are you able to use Camera app?
  
• 
  Have you installed all the pending updates?
  
• 
  Have you installed any third party application recently?
  

Step 1: I would suggest you to open Camera app and check if you are able to access the webcam or not.

• 
  Type camera app in search bar and you will be able to open camera app.
  

Step 2: I suggest you to install the latest available web-cam software from the manufacture web site and check if it helps.

Step 3: I suggest you to check for the latest updates.

• 
  Press Windows logo key +R, enter
  MS-settings: and then press OK. This opens Settings.
  
• 
  In Settings, go to Update & security >
  Windows Update, and then select Check for updates. Install any available updates and restart your PC if required.
  

And also refer the link below and check if it helps.

http://windows.microsoft.com/en-us/windows-10/camera-privacy-faq

How to use the Camera app



Keep us posted on this issue so that we can assist you better.

 

Camera pics of Lumia 640XL coming dark in low light

Hi all.. My Lumia 640 xl camera good in low light also ,but after couple of months usage pics have become dark. Camera good in day light but at night and low light places it has become pathetic. I have upgraded to latest denim 8.1 update 2 and also updated
camera apps too. It is a software issue or hardware , As for both front and back camera facing same issue. Please give ur suggestions .