Windows 10: My camera switch on the side of my laptop broke, what do I do?

Discus and support My camera switch on the side of my laptop broke, what do I do? in Windows 10 Gaming to solve the problem; Hello, Recently my camera switch on my laptop has broken, and is stuck in a permanently disabled state. I have already tried fixing it through BIOS,... Discussion in 'Windows 10 Gaming' started by Slabs Udertabs, Oct 14, 2024.

  1. My camera switch on the side of my laptop broke, what do I do?


    Hello, Recently my camera switch on my laptop has broken, and is stuck in a permanently disabled state. I have already tried fixing it through BIOS, control panel and device manager, but my options have run dry as none of them provide any viable camera support.Thank you for reading and please respond ASAP.

    :)
     
    Slabs Udertabs, Oct 14, 2024
    #1

  2. Laptop Camera

    Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
    settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

    • Press the Windows key + I to open the Settings app.
    • Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
    • From the list of results choose Camera privacy settings.
    • Make sure that "Let apps use my camera" toggle is set to On.

    We look forward to your response once you complete the steps.
     
    Jordan Dom, Oct 14, 2024
    #2
  3. Laptop Camera

    Thanks for providing the results after completing the steps we provided. Since you're still getting the error message “Your camera cannot be found” along with the error code "0xA00F4244 (0xC00DABED)", we suggest that you follow the steps below
    to reset the Camera app on your Windows 10 computer:

    • Press the Windows Key + I to open the Settings app.
    • From the options presented select System, then click on
      Apps & features
      located on the left pane.
    • Locate the Camera app from the list and select it.
    • Select the Advanced options link and then choose Reset.
    • When the pop-up notification is shown just click on the Reset
      button once more.
    • Once all the steps are complete, kindly reboot your computer.

    Completing this steps will clear the cache of the Camera app and allow it to re-recognize any video capture devices connected to your computer.

    Regards.
     
    Jordan Dom, Oct 14, 2024
    #3
  4. My camera switch on the side of my laptop broke, what do I do?

    Windows 10 update broke camera app!!

    Per Shenan's request, it's crucial we know what the device model of your laptop and camera is so we can assist you with investigation. I understand your frustration at this point, we really are interested in tracking down this issue to assist you and other
    customers that may be facing similar issues.

    So in the interest of assisting you, please post up your Lenovo laptop model. You usually can find this via a sticker on the bottom of the laptop. Also, what would really help would be to know what
    camera device you are using and what driver is loaded. I've included steps below to gather this information.

    How to determine your camera driver:

    As a first troubleshooting step we need to first check your driver version. To do this:

    • Right click (or for touch first devices tap and hold) the Windows button in the taskbar.
      A Menu should pop up. Select "Device Manager" from the Menu

    My camera switch on the side of my laptop broke, what do I do? ff428c8c-e0c1-47c5-affc-472cbbfd3319.png

    2. In the device manager window, find "Imaging Devices" and expand it by clicking the '>' to the left (note: In Windows 10, some cameras/webcams may show up under "Sound, video and game controllers") .
    Please note the name of your camera driver and post it to this thread.

    My camera switch on the side of my laptop broke, what do I do? 7a4c1f36-6c47-44df-babc-65f4b21a8c9c.png

    3. When you find your camera/webcam in the list, right click on it and select "Properties"


    My camera switch on the side of my laptop broke, what do I do? cb81fad6-6d3e-41f8-abd1-15a948a30eab.png

    4. In the "Properties" dialog box, select the "Driver" tab. Please note all the fields in the Driver tab, Driver Provider, Driver Date, Driver Version, and post them up to this thread.


    My camera switch on the side of my laptop broke, what do I do? 783a8074-15ef-44c7-9400-894c6fa3c97d.png


    Thanks,

    Tom

     
    Tom A - Windows Camera Platform Team [MSFT], Oct 14, 2024
    #4
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My camera switch on the side of my laptop broke, what do I do?

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