Windows 10: My CD/DVD drive is no longer working, help!

The CD/DVD drive is recognized, but won't read the data. The cd/dvd gets ejected when I try to 'open' the data, music, or games, (see attached screenshots). The cd/dvd drive use to work, until the Windows 10 update, v1803, in may this year. Just trying to open content from cd/dvd triggers the drive to eject the disc. Any help is apprediated!







:)

 

CD/DVD drive is not correctly displayed

All the resolutions listed under Method 1 apply to the cases when CD/DVD drive is not recognized by Windows or other programs. Fortunately, my drive is recognized by Windows and other programs. I tried all the step-by-step resolutions listed, but did not
work. For some reason, my CD/DVD drive icon is not the right icon for the drive, and is for compact flash. Any idea?

I also reset my BIOS settings back to factory reset, but it did not help.

 

CD/DVD drive no longer listed in windows explorer

My CD/DVD drive is no longer listed in windows explorer. How can I get it back?

 

Since reinstalling/repairing Windows 10, my CD/DVD player is no longer available

I just performed each step in your step 5) Edit Registry.

None of them worked. My CD/DVD drive still isn't listed in My Computer.

I just performed each of the Methods except Method 2 as outlined at https://support.microsoft.com/en-us...s-not-recognized-by-windows-or-other-programs

None of them worked. My CD/DVD drive still isn't listed in My Computer.

After following Method 3, Step 3, my CD/DVD drive is no longer listed in Device Manager, not even when I choose "Show Hidden Devices."

Method 2: Check BIOS setting and chipset drivers

1. Verify the drive is activated in the BIOS. BIOS systems vary by device. Can you explain to me how to do this? It says "If you are not sure how to verify the drive settings in your device’s BIOS, contact the contact the manufacturer of
   the CD/DVD drive. I went to their website and help is not available.
   
2. Also, verify with the manufacturer of the drive that the chipset drivers for the device are current.
   I went to their website and help is not available.

I had gone into Device Manager and updated the drivers for the CD/DVD drive but none were available when I asked Windows to look for them. Since my CD/DVD drive is no longer available in Device Manager, I have no way to install drivers from there. Can
you give me an addy for where I can find them on the internet? I have a
Pioneer 20X DVD±R DVD Burner Black SATA Model DVR-216DBK.