Windows 10: My computer does not recognize an outer HDD.

Discus and support My computer does not recognize an outer HDD. in Windows 10 Drivers and Hardware to solve the problem; I am fixing my corrupted PlayStation 3, but my computer does not recognize it's HDD so I can not fix it. How can I make my system know that I have... Discussion in 'Windows 10 Drivers and Hardware' started by DiamondDiancie1, Aug 26, 2015.

  1. My computer does not recognize an outer HDD.


    I am fixing my corrupted PlayStation 3, but my computer does not recognize it's HDD so I can not fix it.

    How can I make my system know that I have an HDD plugged in?

    :)
     
    DiamondDiancie1, Aug 26, 2015
    #1

  2. my windows 10 computer does not recognize my asus278 hd monitor

    Hello Vincent,

    Thank you for posting your concern in Microsoft Community and we regret for the inconvenience. Let me assist you.

    Now, to be able to understand the issue better, let us know a few more details on the below questions.

    • What is the make and model of the computer you are using?
    • Is it an abrupt issue? Also, did you make any changes to the computer prior to the issue?
    • Do you have a System Restore point set in Windows prior to the issue?
    • Do you see any device not recognized or not configured in the
      Device Manager
      settings?

      Note: Unknown and uninstalled devices will be listed under
      Other. The device will have a yellow alert symbol on it. The properties for the device will show that
      no driver was found.

    As an initial recommendation, I suggest you to check for the latest updates in Windows 10 which helps the PC to make optimal use of Windows 10 capabilities as well as fixing any missing links in performance of the operating system.

    To check for updates now, go to Settings > Update & security > Windows Update, and select
    Check for updates. If Windows Update says that your PC is up to date, you have all the updates that are currently available.

    Now, follow the below methods and check if it helps to resolve the issue.

    Method 1

    Follow these steps to run the Windows in built troubleshooter to identify any potential driver related issues present in your PC.

    a) Write Troubleshooting in the search box and hit enter.

    b) Click on Troubleshooting
    tab.

    c) Click on view all option on the upper left corner.

    d) Select the Hardware and Device
    option from the list.

    e) Click Next to run the Hardware and Device
    Troubleshooter.

    Method 2

    Next, check if updating/rolling back the video driver helps to resolve the issue. Follow the below steps.

    • First of all, Press Windows logo + R from keyboard. It will open
      RUN.
    • Now type devmgmt.msc and press Enter to open Device Manager.
    • You will see all the driver list of your PC. Expand Display Adapters

    Update driver

    Double click on your video driver in Device Manager. Then Click on
    Driver tab
    and select Update.

    Reference: Update drivers in Windows 10

    Rollback driver

    If it was working earlier but however has stopped working recently, you can see if rollback of the drivers help.

    To do so, double click on your video driver in Device Manager. Then Click on
    Driver tab and select Rollback.

    Important: If your drive is performing well and there is no error, Rollback driver button will be grayed out as an option.

    Note: Try the same steps to update and rollback drivers for Monitors
    in the driver list of your PC.

    Write to us with the updated status and the required information for us to be able to assist you further.

    Thank You.
     
    Sayan_Ghosh, Aug 26, 2015
    #2
  3. GPB4211 Win User
    Why does my computer not recognize my LeapPad3 with Microsoft 10

    Why does my computer not recognize my LeapPad3 with Microsoft 10? It did with the old Windows Vista
     
    GPB4211, Aug 26, 2015
    #3
  4. Joergi Win User

    My computer does not recognize an outer HDD.

    This has nothing to do with an installation of Windows, right?

    Anyway, how do you connect the HDD?
    Via USB?
    Does the hard disc spin up?
    Do you maybe have to connect a second USB port to the hard disc so that it gets enough power?
     
    Joergi, Aug 26, 2015
    #4
  5. It has nothing to do with the installation of Windows, I just use a computer with Windows 10 and I get really good help here with things concerning it.

    I do use a USB, it does spin and rattle (most of the time), and I am not exactly sure about the third part. My computer just does not say it is plugged in so I can not use my HDD Regenerator.
     
    DiamondDiancie1, Aug 26, 2015
    #5
  6. WhyMe Win User
    Please, I am curious, what is an 'outer' HDD? What does 'outer' mean?

    Edit: Got it I think. You are plugging in a PS3 HDD as an 'external' drive to your pc yeah? External = outer lol
     
    WhyMe, Aug 26, 2015
    #6
  7. WhyMe Win User
    I just googled and skimmed/scanned the listing. The keyword Yodot came up a lot. So I googled yodot ps3 and got the following:

    Yodot - PlayStation 3 Hard Drive Data Recovery

    I cannot vouch for the program. I've never used it. I accept no liability. Using the program may result in total data loss.
     
    WhyMe, Aug 26, 2015
    #7
  8. Word Man Win User

    My computer does not recognize an outer HDD.

    ...what... and you didn't Google "outer HDD" at the same time?
     
    Word Man, Aug 26, 2015
    #8
  9. Joergi Win User
    I see.

    My thought was that maybe the hard disc is not recognized, because it does not get enough power from the one USB port you connected it to. In that case additionally connecting it to a second port (thereby also grabbing its energy) might help. However, since you say the HDD _does spin up_, this most likely is not the problem.

    What happens when you then connect the HDD to the PC? You say it starts spinning. Does Windows recognize it in any way? Do you see it as a drive under "This computer"? If not: Do you see it in the Device Manager? If not: Does the Device Manager list unknown devices (those are usually listed on top of all other devices and are marked with an exclamation mark)?

    Finally: When you say that the PS3 is corrupted, do you then know, *which part* of it has problems? Is it maybe the hard disc, which is damaged, or do you think it is something else and the HDD should be ok?
     
    Joergi, Aug 27, 2015
    #9
  10. Well, by my research, when a PS3 corrupts, it just has a magnet failure so that the system can not read the information. I have HDD Regenerator on my computer, which is a program that fixes bad sectors in HDDs. My computer just needs to be able to tell the program that a Toshiba HDD is plugged in for it to fix, and then my system is fixed! The HDD only appears in Device Manager under SATA Controller, but it says Unknown Port. Another thing, the device only spins when I have the HDD Regenerator open, but I do not see Toshiba anywhere on the list... of one item...

    So, how would I connect the HDD to both ports? Doing that may cause a little trouble to fix due to the fact my keyboard and mouse are plugged into the other port...

    Thank you, I may use that if I can not get my program to work. HDD Regenerator is guaranteed no data loss, but if it does not cooperate, I may have to resort to that.
     
    DiamondDiancie1, Aug 27, 2015
    #10
  11. Joergi Win User
    So the hard disc does spin up, but it does not appear under "Storage volumes". This is the problem that needs to be addressed. As long as Windows does not recognize the drive properly, tools inside Windows most likely won't either.

    I am not sure, if a second power connector helps in your case; I would try a second one, if the drive did not have enough power to spin up (which it has in your case). Anyway, what you would need to connect it to two ports, is a "USB y cable".
     
    Joergi, Apr 5, 2018
    #11
Thema:

My computer does not recognize an outer HDD.

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