Windows 10: My computer does not recognize my WD external hard drive

My computer does not recognize my WD external hard drive. I've tried to go into Disk Management and I cannot find anything that helps.

:)

 

External Hard Drive (WD Elements) is visible in PW but not in explorer


followed steps..

the partition displayed as below...





as advised I selected "list".. and for a long time it was like this..

 

I can not find my WD external hard drive on my newest computer to download?

I have opened the file you suggested but how does that assist me to get the WD external hard drive connected to the computer

 

external hard drive not recognized


Hello zbook
#1) I have tested the external drives in three different computers, win10 pro, Win10, and XP. The results are identical. When I plug in the external hard drive windows signals a new device with an audio signal and the light comes on on the external drive. The results on all three pc's is identical in disk manager, file explorer and device manager.
#2) I have tried all solutions presented to me by FreeBooter, from the simplest solution of uninstalling the external drive in device manager and rebooting windows, to using the various third party software that was suggested, obviously with out success.
#3) The attached screen shots will only show one of the drives attached because I don't have enough free USB ports to attach two drives and I didn't think it would have been a good idea to use a hub.
#4) one strange thing about one of the drives is that now device manager lists it as a Toshiba drive although it is a Western Digital.
#5) Sorry but I have no way of getting a photo of BIOS










I look forward to reading your comments