Windows 10: my computer freezes when restarting sometimes

Discus and support my computer freezes when restarting sometimes in Windows 10 BSOD Crashes and Debugging to solve the problem; whenever i use malwarebytes and it finds a threat and it tells me to restart my pc, i do it, but halfway through restarting the screen freezes and i... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Creep, Jan 14, 2021 at 1:02 AM.

  1. Creep Win User

    my computer freezes when restarting sometimes


    whenever i use malwarebytes and it finds a threat and it tells me to restart my pc, i do it, but halfway through restarting the screen freezes and i have to hold the power button, i already did sfc scan in cmd and scanned my pc and nothing was wrong, but it still happens, it also happened with just a plain restart.

    :)
     
  2. Mayra Aqu Win User

    Windows 10 Computer Randomly Freezes

    Hi,

    Listed below are some possibilities why the computer keeps on freezing:

    • Outdated drivers.
    • Virus and malware.
    • Corrupted system files.

    We suggest performing the steps on this article that can help resolve the issue.

    Get back to us if you have other concerns.
     
  3. swat354 Win User
    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
  4. Frederik Win User

    my computer freezes when restarting sometimes

    Computer Freeze and then Restarts. Repeatedly

    Hi Guys/Girls.

    First off English is not my best language im Afrikaans and from south Africa. I Built my wife a computer that she can use in the office. it was fine for years.

    So after doing a Gpu Upgrade and also rebuilding the Pc into a new pretty Pink case with Rgb lights etc. i now face random Freeze followed by restart. no error no Beeps Nothing. Computer can stay Idle for as long as 9 Hours at a time, as long as you don't use it my computer freezes when restarting sometimes :) after you touch or move the mouse it will move then freeze followed by restart. then it will repeatedly startup to desktop few seconds then freeze and restart. until it goes to windows Repair screen or manually shutting it down Via Long Power button Press.

    Winver Version 1909 Os Build 18363.1198

    Things i have Tried.

    I Replaced memory with new modules. " Single , Dual And Quad Channel" Problem remained.

    I replaced the SSD Drive with a brand New SSD. Problem Persists

    I replaced the Power supply with a brand new one. Problem Persists

    I replaced the GPU with a New 1060. Problem Persists and now i have 2 my computer freezes when restarting sometimes :)

    i changed CPU with a new 1 . Problem Persist.

    I Did Run Dism as well as sfc /scannow and chkdsk /f /r
    and note it was a fresh install that started with the issues.

    only Physical item i did not replace was Motherboard.

    Starting in safe Mode with Networking enabled. then i can use the computer to the max. no freeze no shutdown.

    While in safe mode i do all the steps necessary for clean boot. Restarts Persist.

    I used the V2 Log collector and attached it in my post.

    im a average IT tech that usually identifies and solve my issues fast but this one has me down and out for weeks now.

    Please assist and if anything else is required please ask.

    Regards
     
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my computer freezes when restarting sometimes

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