Windows 10: My Computer has only one problem: Whenever I attempt to scroll over the "New" tab when I...

Discus and support My Computer has only one problem: Whenever I attempt to scroll over the "New" tab when I... in Windows 10 Customization to solve the problem; The issue is very specific. Whenever I'm on my desktop or in Windows Explorer, and I right click and hover my mouse over the "new" tab, Windows... Discussion in 'Windows 10 Customization' started by Acr0gen, Mar 21, 2019.

  1. ACR0GEN
    Acr0gen Win User

    My Computer has only one problem: Whenever I attempt to scroll over the "New" tab when I...


    The issue is very specific. Whenever I'm on my desktop or in Windows Explorer, and I right click and hover my mouse over the "new" tab, Windows Explorer (and consequently my desktop) will either:


    (A) Freeze for about 30 seconds, at which point I can continue to create whatever new item (folder, shortcut, document, etc.) as normal.


    Or,


    (B) When attempting to click anywhere on the desktop, Windows Explorer tab, or right click menu, the right click menu will appear to duplicate itself (it will look like two right click menus are situated one right in front of the other, but a few pixels up and to the left), and the desktop will become "frosted" in a similar fashion to when a program stops responding. After a few seconds, Windows Explorer crashes, evident by the brief disappearance of all Windows Explorer related windows and menu bar. Everything then comes back and appears normal.


    I have already tried sfc and DISM prompts with the Admin Command Prompt, to no avail. I tried to reinstall windows on my computer, but the issues still linger. My computer can still run normally, even when Windows Explorer is frozen (ie I can still watch Hulu and check email on Google Chrome), so it isn't a system-wide freeze. Is there anything else I can do?

    :)
     
    Acr0gen, Mar 21, 2019
    #1
  2. DALCHINA
    dalchina Win User

    Windows 10 1709 System Restore problems...


    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Mar 21, 2019
    #2
  3. ROSE CAL
    Rose Cal Win User
    Page scrolling on its own

    We appreciate your response. To troubleshoot your issue, we suggest that you follow these steps below on how to modify Touchpad Scrolling Settings.

    • Go to Control Panel.
    • Click Mouse and choose Touchpad tab.
    • Locate the Scrolling Settings area within the touchpad properties tab. Adjust the settings to meet your needs.
    • Click OK.

    Let us know if you need additional help.
     
    Rose Cal, Mar 21, 2019
    #3
  4. XYLEE DEL
    Xylee Del Win User

    My Computer has only one problem: Whenever I attempt to scroll over the "New" tab when I...

    not scrolling

    Hi Donna,

    This may have occurred due to a mouse driver conflict or a hardware issue that caused this. For us to help you with this, kindly answer the following questions:

    • What is the make and model of your mouse? Is it wired or wireless?
    • Have you made any recent changes to your computer?
    • What troubleshooting steps have you done so far?

    On the other hand, we suggest that you check this
    article    . Kindly perform the steps as our initial troubleshooting and see if there will be any changes on scrolling.

    Kindly get back to us further assistance.
     
    Xylee Del, Mar 21, 2019
    #4
Thema:

My Computer has only one problem: Whenever I attempt to scroll over the "New" tab when I...

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