Windows 10: My computer is shutting down by itself

Discus and support My computer is shutting down by itself in Windows 10 BSOD Crashes and Debugging to solve the problem; My PC shuts down by itself after being on 24 hours or so sometimes longer sometimes within a day. When I restart it it has to load META data and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Pinefang, Aug 8, 2019.

  1. Pinefang Win User

    My computer is shutting down by itself


    My PC shuts down by itself after being on 24 hours or so sometimes longer sometimes within a day. When I restart it it has to load META data and usually finishes up the POST and loads Windows. Any ideas? Or can anyone tell me where to find the error logs for windows and what is the logs name. I found log files but whithin the 5 or 6 files I can't determine which I will find the error information that I need to research this issue.

    :)
     
    Pinefang, Aug 8, 2019
    #1
  2. xarzu Win User

    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?
     
    xarzu, Aug 8, 2019
    #2
  3. David Haz Win User
    Computer Shuts Down

    Hi Austin,

    If your computer shuts down unexpectedly when the battery is at 50%, it is possible that the battery is defective or that the drivers of the battery is incompatible with Windows 10 version 1709. For us to isolate the issue about shutting down when the battery
    is at 50%, kindly respond to the questions below:

    • Is your computer new? Or, is it an old computer upgraded to Windows 10?
    • What is the make and model of your computer?
    • Have you checked if the driver for your battery is updated? If not, kindly do so.
    • What troubleshooting steps have you done? This is for us to know and to avoid any duplication of efforts on your end.

    We look forward to your response.
     
    David Haz, Aug 8, 2019
    #3
  4. My computer is shutting down by itself

    Won't shut down or restart -- error X0X

    Hi,

    Thank you for posting your query in Microsoft Community.

    To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

    The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

    • Shut down the Computer.
    • Remove all power source (including battery if it is a laptop).
    • Press and hold the power button for 15-20 seconds.
    • Connect the power source and start the computer.
    • After the computer boots to the desktop, suggest you to install all the pending updates.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Aug 8, 2019
    #4
Thema:

My computer is shutting down by itself

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