Windows 10: My computer keeps blue screening randomly (mostly when I play games

Discus and support My computer keeps blue screening randomly (mostly when I play games in Windows 10 BSOD Crashes and Debugging to solve the problem; These are the errors that I got in event viewer. Any help is appreciated. Log Name: System Source: Microsoft-Windows-Kernel-Power Date:... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ZacMeskill, Apr 16, 2019.

  1. My computer keeps blue screening randomly (mostly when I play games


    These are the errors that I got in event viewer. Any help is appreciated.


    Log Name: System

    Source: Microsoft-Windows-Kernel-Power
    Date: 4/16/2019 2:03:58 PM
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (70368744177664),(2)
    User: SYSTEM
    Computer: DESKTOP-44QOQ1K
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>6</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2019-04-16T19:03:58.572996200Z" />
    <EventRecordID>1182</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-44QOQ1K</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">10</Data>
    <Data Name="BugcheckParameter1">0xffffb90a2fec0688</Data>
    <Data Name="BugcheckParameter2">0x2</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0xfffff800f7ca8893</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">0</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">0</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    </EventData>
    </Event>


    Log Name: System
    Source: volmgr
    Date: 4/16/2019 2:03:58 PM
    Event ID: 161
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: DESKTOP-44QOQ1K
    Description:
    Dump file creation failed due to error during dump creation.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="volmgr" />
    <EventID Qualifiers="49156">161</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2019-04-16T19:03:58.407157200Z" />
    <EventRecordID>1179</EventRecordID>
    <Channel>System</Channel>
    <Computer>DESKTOP-44QOQ1K</Computer>
    <Security />
    </System>
    <EventData>
    <Data>\Device\HarddiskVolume6</Data>
    <Binary>000000000100000000000000A10004C044000000010000C000000000000000000000000000000000</Binary>
    </EventData>
    </Event>

    :)
     
    ZacMeskill, Apr 16, 2019
    #1
  2. iuppiter Win User

    Blue Screen of Death (Crash) When Playing Games


    Nothing for step 10.

    Step 11 -
    My computer keeps blue screening randomly (mostly when I play games [​IMG]
     
    iuppiter, Apr 16, 2019
    #2
  3. Ethan Z. Win User
    My computer keeps on blue screening

    So basically, my computer keeps on blue screening. This occurs randomly (like when I'm browsing in Chrome, or playing a game) and also when I lift up my laptop or move my laptop too hard (e.g. carry it up or turn it into tablet mode) it also blue screens.
    This is a major problem I'm having and I've tried most fixes like updating drivers, turning off fast startup, etc. Also, I used BlueScreenView (third-party software) to see what's causing the blue screens. I've found that the stopcode is "0x000001d3" and that
    it's caused by"Qualcomm Atheros Extensible Wireless LAN device driver", so I updated the driver of my network adpater hoping to fix the problem, only to find out that it didn't. Every time it blue screens, it's the same stopcode and driver. By the way here
    are my computer specs:

    • ASUS Transformer Book Flip TP200SA
    • Running Windows 10 Version 1703 (64-bit)
    • Intel Celeron N3050 Processor (2.16GHz, 2-Core)
    • Intel HD Graphics
    • 4GB RAM
    • 64GB Storage (it isn't a HDD nor SSD, I think it's flash storage)

    I have also been checking regularly for malware and I couldn't find any (I use Avast Free). I would appreciate it if somebody could help me with this issue and leave a suggestion. Thanks!

    EDIT: I'm actually using Windows 10 version 10240 (not 1703)
     
    Ethan Z., Apr 16, 2019
    #3
  4. My computer keeps blue screening randomly (mostly when I play games

    BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Apr 16, 2019
    #4
Thema:

My computer keeps blue screening randomly (mostly when I play games

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