Windows 10: My computer keeps crashing.

Discus and support My computer keeps crashing. in Windows 10 Installation and Upgrade to solve the problem; I have a Microsoft Surfae 6 Pro which I tried to turn off and recieved a message Signin Out. It took 15 hours for the computer to shut down. Then it... Discussion in 'Windows 10 Installation and Upgrade' started by COBBLER], Apr 8, 2020.

  1. COBBLER] Win User

    My computer keeps crashing.


    I have a Microsoft Surfae 6 Pro which I tried to turn off and recieved a message Signin Out.

    It took 15 hours for the computer to shut down. Then it wouldn’t turn back on again. This has happened twice in the last 5 days. The laptop is still under warranty.

    I am sending this message from my Ipad so that my laptop is free to work on whilst it is open.

    This is the first time I have used this service so any help would be apprecieated.

    Could you please assist?

    :)
     
    COBBLER], Apr 8, 2020
    #1
  2. Mayra Aqu Win User

    Windows 10 keeps crashing

    Hi,

    There are many possible reasons why the computer will keeps on crashing. One of which is missing or corrupted system files. For us to further isolate the issue, we suggest answering the following questions:

    • What exactly are you accessing/doing when the computer crashes?
    • Were you still able to login to the computer after it happens?
    • Can you send us a screenshot of the error messages or mini dump that you've received?

    In the meantime, if you're seeing a blue screen when the computer crashes, we suggest following the steps on this article:
    Troubleshoot blue screen errors. Kindly choose the appropriate answer to the category
    "When did you get the error?".

    We'll wait for your response on this matter.
     
    Mayra Aqu, Apr 9, 2020
    #2
  3. Snipe343 Win User
    Computer keeps crashing

    when its in the l last step of installing windows vista it crashes i think its a hardware issue because the is the second disk it has done it on ( i returned the other one) any help would be great system is in the system specs its windows vista ultimate also
     
    Snipe343, Apr 9, 2020
    #3
  4. AndreePin Win User

    My computer keeps crashing.

    Computer keeps shutting down

    Hi,

    For us to get a better grasp of your query, please provide the following:

    • Error message that you receive
    • Basic troubleshooting steps taken
    In the meantime, I suggest that you follow the instructions provided on this
    link
    .

    I'll keep an eye out for your reply.
     
    AndreePin, Apr 9, 2020
    #4
Thema:

My computer keeps crashing.

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