Windows 10: My computer keeps sleeping. Event ID 42 & Event ID 187 are involved. Hard drive activity...

Discus and support My computer keeps sleeping. Event ID 42 & Event ID 187 are involved. Hard drive activity... in Windows 10 Performance & Maintenance to solve the problem; My ASUS laptop keeps going to sleep whenever it is doing any heavy hard drive activity. If I bring up my photos, or if I download a lot of files all at... Discussion in 'Windows 10 Performance & Maintenance' started by guru84, Aug 11, 2019.

  1. guru84 Win User

    My computer keeps sleeping. Event ID 42 & Event ID 187 are involved. Hard drive activity...


    My ASUS laptop keeps going to sleep whenever it is doing any heavy hard drive activity. If I bring up my photos, or if I download a lot of files all at once, or my cloud storage is transferring lots of files it will go to sleep every 2 minutes.

    The details from the system log are:
    User-mode process attempted to change the system state by calling SetSuspendState or SetSystemPowerState APIs.

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>187</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>243</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000404</Keywords>
    <TimeCreated SystemTime="2019-08-11T05:40:04.870662000Z" />
    <EventRecordID>19479</EventRecordID>
    <Correlation />
    <Execution ProcessID="2108" ThreadID="20712" />
    <Channel>System</Channel>
    <Computer>GARYASUS</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    - <EventData>
    <Data Name="ApiCallerNameLength">84</Data>
    <Data Name="ApiCallerName">\Device\HarddiskVolume9\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe</Data>
    <Data Name="SystemAction">3</Data>
    <Data Name="LightestSystemState">2</Data>
    </EventData>

    </Event>


    HControl.exe is provided by ASUS, as it’s an ASUS laptop. If I stop HControl running, instead of sleeping (or hibernating) it just turns off suddenly and restarts.


    This is the following event:


    The system is entering sleep.

    Sleep Reason: Application API

    <<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>42</EventID>
    <Version>3</Version>
    <Level>4</Level>
    <Task>64</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000404</Keywords>
    <TimeCreated SystemTime="2019-08-11T05:40:12.290227500Z" />
    <EventRecordID>19480</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="428" />
    <Channel>System</Channel>
    <Computer>GARYASUS</Computer>
    <Security />
    </System>
    - <EventData>
    <Data Name="TargetState">5</Data>
    <Data Name="EffectiveState">5</Data>
    <Data Name="Reason">4</Data>
    <Data Name="Flags">0</Data>
    <Data Name="TransitionsToOn">21</Data>
    </EventData>

    </Event>


    I’m getting to the point that I can’t use this computer anymore. It happens so often I can’t do online meetings or any work on it.



    Does anyone have any ideas what is causing this or how to prevent it happening?

    :)
     
    guru84, Aug 11, 2019
    #1
  2. aziz Win User

    event id 42--sleep randomly


    Hello
    I do have that problem of event id 42 my pc turns to sleep randomly
     
  3. aziz Win User
    event id 42--sleep randomly


    i did every thing that you've asked above
    well my system is in french so i'm gonna translate this for you

    - the time before the display goes out is too high corrected
    - the standby time of the computer is very long corrected



    My computer keeps sleeping. Event ID 42 & Event ID 187 are involved. Hard drive activity... [​IMG]
     
  4. dalchina Win User

    My computer keeps sleeping. Event ID 42 & Event ID 187 are involved. Hard drive activity...

    computer failed to boot - disk error event id 153 + 98


    Hi, suggest you try Hard Disk Sentinel (trial) - gives a great quick analysis (SSDs too).

    Please post the results.

    Event ID 153:
    This event may be an indication that the specified drive may be failing soon. This is especially true if the event is recorded regularly. The first step is to run the maintenance utilities related to hard drives, starting with CHKDSK and the utilities available from the manufacturer for that specific brand.

    Event ID 98:
    Event ID: 98
     
    dalchina, Aug 11, 2019
    #4
Thema:

My computer keeps sleeping. Event ID 42 & Event ID 187 are involved. Hard drive activity...

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