Windows 10: My computer randomly freezes and then restarts without any warning.

Source
Windows

Summary
Hardware error

Date
‎3/‎28/‎2021 9:50 PM

Status
Report sent

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 1020
Parameter 2: ffff810fbce35960
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_18363
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.18363.2.0.0.256.48
Locale ID: 1033

Extra information about the problem
Bucket ID: LKD_0x144_INVALID_TRANSFER_EVENT_PTR_ED_0_DUPLICATE_USBXHCI!TelemetryData_CreateReport_VEN_1022_DEV_43BB_REV_02
Server information: cc5b59ab-5ebe-454b-bd3b-16917804b597


This is the only error I could find. I wiped everything off the computer and reinstalled windows but the same thing happened. After that, I cleaned the dust out of my computer and then I didn't have any problems for 2 weeks, but now it happened again. It usually happens when or after I play a game for more than 2 hours it happened with valorant if this helps in any way. I checked to see if my ram has any problems but it doesn't. Does anybody know how to fix it?

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.