Windows 10: My computer restarts for no reason

Discus and support My computer restarts for no reason in Windows 10 BSOD Crashes and Debugging to solve the problem; My computer restarts for no reason My hardware is as follows Intel I5 8600K ASUS Z370-P NVIDIA RTX 2060 16g DDR4 2400 dual channel Samsung... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by 晴宝, Nov 5, 2019.

  1. 晴宝 Win User

    My computer restarts for no reason


    My computer restarts for no reason

    My hardware is as follows

    Intel I5 8600K
    ASUS Z370-P
    NVIDIA RTX 2060

    16g DDR4 2400 dual channel

    Samsung 970evo plus 250g M.2

    600w Power Supply


    This is the latest crash in the event log

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>6</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2019-11-05T10:35:50.917019800Z" />
    <EventRecordID>4470</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>GZK</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    - <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">41</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">5</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    </EventData>
    </Event>


    Please help me find the cause of the problem as much as possible, thank you

    :)
     
    晴宝, Nov 5, 2019
    #1
  2. swat354 Win User

    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Nov 5, 2019
    #2
  3. Mayra Aqu Win User
    windows 10 says it needs to update for security reasons, then updates and restarts, then upon restart it restores the previous version

    Hi Kathleen,

    One of the usual reasons why you are experiencing this issue can be because of corrupted or missing system files that are interrupting the update process. We would like to know the following to isolate the root cause of the issue:

    • Were you able to login to the computer before it updates and restarts?
    • Which version of Windows 10 are you using? Is it Windows 10 1703 or Windows 10 1709?

    If you are using the Windows 10 version 1703 or 1709, we suggest setting up the
    Active hours on your computer to prevent automatic restart. This will help us perform the needed troubleshooting steps without the computer suddenly restarting.

    Kindly follow the steps below to set it:

    • Open your Settings.
    • Choose Update & security.
    • Under Windows Update, choose change active hours.
    • Choose the time where you will perform the troubleshooting steps.

      My computer restarts for no reason 361c867f-5818-486d-a8c8-584c71119097.png
    • After you successfully set it up, we recommend downloading the troubleshooter on this article and run it:
      Windows Update Troubleshooter.
      This will identify the root cause of the issue and provide the appropriate fix for it.

    Update us with the outcome so we can provide further assistance.
     
    Mayra Aqu, Nov 5, 2019
    #3
  4. My computer restarts for no reason

    Computer crashes and restarts periodically

    Hello Kurt,

    Thank you for posting your query in Microsoft Community.

    I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

    What is the make and model of your computer?

    What is the anti-virus program on the computer?

    I suggest you to try the following steps:

    Uninstall and Reinstall the Graphics Card Drivers.

    Step 1: Uninstall the Graphics Card
    Drivers


    • Press “Windows Logo” + “X” keys on the keyboard.

    • Click on “Device Manager” from that list.

    • Search for the Graphics Card
      from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
      from the computer.

    • Follow the on-screen instructions to complete it and then restart the computer if prompted.
    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Update Driver Software from the Manufacturer’s website:

    Step 2: Go to the Computer or Graphics Card
    manufacturer’s website and search for the latest Windows 10 drivers available for the
    Graphics Card model and then install it by following the instructions given in the website.

    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

    Thank you
     
    Ruth Buruga, Nov 5, 2019
    #4
Thema:

My computer restarts for no reason

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